Welfare Rights Officer - DEE06222

Dundee City Council; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the United Kingdom is seeking an experienced welfare rights advisor to provide consultation, advocacy, and money advice services to the public. This full-time position offers a hybrid working model, requiring strong numeracy and literacy skills, and previous experience in welfare rights or debt advice. Candidates must be prepared to join the PVG Scheme under Scottish law. The role involves encouraging benefit uptake and managing a caseload effectively.

Qualifications

• Experience in welfare rights or money advice sectors.
• Working knowledge of benefit and debt/credit legislation.
• Ability to manage own workload.

Responsibilities

• Provide advice and advocacy service on statutory benefits.
• Encourage the take-up of benefits and services.
• Offer a full money advice/debt counselling service.

Skills

High standard of numeracy

High standard of literacy

Good oral and written communication skills

Time management skills

Education

Degree in a relevant subject (e.g., law, Social Science)

Job description

Job Description

Working in a hybrid style, based at home and Dundee House, you will work full time, 37 hours per week.

If you have any queries regarding this vacancy, please contact Lindsay Cameron on 01382 431195 or email [e-mail]

Requirements

You will have a degree in a relevant subject, eg law, Social Science or equivalent experience working in a welfare rights or money advice related post.

You will have a high standard of numeracy and literacy.

Responsibilities

You will provide advice, consultation and an advocacy service to members of the public on statutory benefits and other welfare services as appropriate, and encourage the take-up of such benefits and services by the public.

You will provide a full money advice/debt counselling service to members of the public.

The Individual

You will have previous experience working in either the welfare rights or money advice sectors and working knowledge of existing benefit and debt/credit legislation.

You will have good oral/written communication skills, the ability to work within a complex legislative system and understand legislative sources and the ability to manage own workload with good time management skills.

This post is considered Regulated Work with Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme update check, prior to a formal offer of employment being made by Dundee City Council.