Welcome Host

Portico Corporate Reception Management; Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading international bank in Manchester is seeking a Welcome Host to enhance the visitor experience and deliver exceptional service. The role requires strong communication skills and previous customer service experience, as well as a proactive attitude. You will manage reception duties, welcome services, and assist clients with their queries. Competitive salary and excellent benefits are offered.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Previous experience in customer service or front-of-house roles is required.
• Ability to engage with others and create rapport.
• Capability to handle multiple requests simultaneously.

Responsibilities

• Ensure a positive visitor experience.
• Provide top-tier client care and personal service.
• Manage reception duties and answer queries.

Skills

Excellent communication skills

Attention to detail

Proactive and flexible attitude

Job description

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Join Our Team at the Manchester Offices of a Leading International Bank!

We are seeking a Welcome Host (Colleague Support Host) to ensure a positive visitor experience and uphold service excellence at this prestigious bank.

The role involves providing top-tier client care and personal service to all stakeholders, including reception duties, welcome services, hosting, and answering queries related to the office space.

Details:

• Shifts: 40 hours/week, between 7am-5pm, Monday to Friday
• Salary: £26,500 per annum

Qualifications

The ideal candidate will possess excellent communication skills, exceptional attention to detail, and a proactive, flexible attitude. Ability to engage with others, create rapport, and handle multiple requests simultaneously is essential. Previous experience in customer service or front-of-house roles is required.

Additional Benefits

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for counseling and information services
• Access to discounts and benefits platform
• Training and development opportunities through our Training Academy