Weighbridge Admin & Customer Care Specialist

Tudor Employment Agency Ltd; Sheffield; On-site; GBP 24,000 - 26,000; Full time

Job summary

A staffing agency is seeking a highly organized Weighbridge Administrator in Sheffield, England. This role involves managing inbound communications, maintaining records, and enhancing customer relationships. Candidates should possess strong customer service skills, attention to detail, and relevant qualifications. The position offers hourly pay of £12.25, and hours are Monday to Friday from 07:30 AM to 4 PM. Opportunities for professional development are available in a dynamic work environment.

Qualifications

• Experience in customer service environments, ensuring customer satisfaction.
• Strong interpersonal skills to build relationships with customers.
• Ability to adapt to changing work conditions and tasks.

Responsibilities

• Answer and record inbound calls and emails, ensuring resolutions.
• Build strong relationships with internal and external customers.
• Maintain accurate records adhering to data protection regulations.
• Support business by promoting products and services.
• Work collaboratively to deliver timely resolutions.

Skills

Customer-first approach

Effective communication

Teamwork

Planning and organizational skills

Attention to detail

Adaptability

Typing speed

Basic understanding of business finance

Proficiency in Google Office Applications

Education

NVQ Level 2 in Customer Services

5 GCSEs grade C or above including Maths and English

Job description

A staffing agency is seeking a highly organized Weighbridge Administrator in Sheffield, England. This role involves managing inbound communications, maintaining records, and enhancing customer relationships. Candidates should possess strong customer service skills, attention to detail, and relevant qualifications. The position offers hourly pay of £12.25, and hours are Monday to Friday from 07:30 AM to 4 PM. Opportunities for professional development are available in a dynamic work environment.