Web Development Officer

Coventry City Council; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local authority in Coventry seeks a passionate Web Development Officer to transform digital experiences for residents and staff. You will manage and deliver web projects using low-code platforms and technologies like .NET and Azure, ensuring compliance with security standards and accessibility. Ideal candidates will thrive in an agile environment, lead projects, and integrate various technical systems. This role offers a chance to make a significant impact on community services.

Benefits

Competitive salary

Rewards and benefits package

Qualifications

• Experience with web development projects in an agile environment.
• Ability to manage projects from planning through to implementation.
• Understanding of accessibility and security standards.

Responsibilities

• Deliver web development projects ensuring time, budget, and quality targets.
• Provide technical expertise and ensure compliance with standards.
• Integrate the Council's website with other systems.

Skills

Web development

Agile methodologies

Technical expertise

Stakeholder engagement

Tools

Microsoft .NET

SQL

Azure

Granicus govService

Job description

An exciting opportunity has arisen for a new Web Development Officer within the Digital Services Systems team. As a Web Development Officer, you will play a key role in transforming the digital experience for Coventry City Council's customers, staff and Coventry residents. Working within the Systems Team in Digital Services and stakeholders from across the organisation, you will plan, develop, and deliver web solutions that improve how residents, partners, and staff interact with the Council online.

Responsibilities

• Managing and delivering web development projects using a mixture of low‑code platforms and professional development technologies from initial planning through to implementation, ensuring all work meets time, budget, and quality targets.
• Providing technical expertise in web development, ensuring all solutions comply with accessibility and security standards.
• Managing the integration of the Council's website with other technical systems, such as Customer Relationship Management and mapping systems.
• Ensuring processes are in place to test and maintain changes, managing releases, and ensuring effective handover to operational teams.
• Keeping up to date with the latest government digital initiatives and best practices, feeding these into the Council's digital strategies.

You’ll work closely with colleagues across Digital Services and other Council departments, as well as external partners, to deliver high-quality digital services that make a real difference to the people of Coventry. This is an excellent opportunity for an individual with a passion for web development to shape how services are delivered to residents of Coventry and City Council staff.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

As a Web Development Officer, you will be working in an agile environment, designing and developing online services used by both staff and citizens of Coventry. We utilise a mixture of low‑code platforms and fully developed systems to provide the best solution for our users. This includes the use of the Granicus govService (Firmstep) and Microsoft 365 low‑code platforms, whilst making the most of Microsoft's .NET, SQL, and Azure development platforms in order to build solutions and integrate our many back‑office systems. You will be highly motivated and able to work and prioritise development projects independently whilst working in multi‑disciplined project teams with colleagues in the Systems Team and wider organisation to create high‑quality solutions that make a real difference to our users. As part of this, you will be required to take a lead on development projects, attend meetings with stakeholders, investigate continual improvement opportunities and learn new development technologies to best fit the solution.

Experience of the platforms we use (particularly Granicus govService) is advantageous but not essential.

Our Values

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Coventry City Council's ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners. In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way. Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation and to how Digital technology and innovation promotes Coventry as a place to live, learn, work, innovate and do business. If you think Digital and local government might be a bit "old school", think again. Innovation is at the heart of everything we do and, as a service, we are currently working on programmes of activity which include 5G, Artificial Intelligence, Augmented Reality, Virtual Reality, ChatBots, Process Automation, Connected Autonomous Vehicles… the list goes on. We are part of the national LocalGov Digital movement that has the aim to aid the delivery of better, cheaper local services by councils across the country, through the re‑design of services around the capabilities the internet and digital technology provide. Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting‑edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies