Waste Management Technician

JT Recruit; Whetstone; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment company is looking for a Waste Management Technician for a hybrid position in Whetstone. Responsibilities include responding to customer complaints, using MS Office for various tasks, and supporting supervision and training. Applicants should have strong IT and communication skills, customer service experience, and a full UK driving licence. This role offers a 6-month contract with potential for extension.

Qualifications

• Strong IT, communication, literacy, and numeracy skills are essential.
• Experience in customer service and delivering training is crucial.
• A full UK driving licence and own vehicle are required.

Responsibilities

• Respond to low-level customer complaints via various channels.
• Use MS Office for reports and data entry.
• Support contract supervision and stock control.

Skills

IT skills

Communication skills

Numeracy skills

Customer service experience

Tools

MS Office (Outlook, Excel, Word, PowerPoint)

Job description

Overview

Job Title: Waste Management Technician

Hours: 37 hours per week (Monday-Friday, occasional weekends)

Contract: 6-month initial contract, immediate start, with potential to extend

Location: Hybrid - Whetstone RHWS & WTS / County Hall / sites across Leicestershire (mileage claimable as per LCC policy)

Key Responsibilities

• Respond to low-level customer complaints (email, phone, face-to-face)
• Use MS Office (Outlook, Excel, Word, PowerPoint) for reports, data entry, and presentations
• Support contract supervision and stock control
• Contribute to Health & Safety and Quality Management systems
• Assist with staff recruitment and training delivery (including online modules)
• Operate site weighbridge (training provided)
• Wear PPE and a Body Worn Camera (BWC), where required

Requirements

Essential:

• Strong IT, communication, literacy, and numeracy skills
• Experience in customer service and delivering training
• Full UK driving licence (up to 3.5T), own vehicle, and business insurance

Desirable:

• Certificate of Technical Competence (with evidence of ongoing compliance)