Warranty Administrator

Sytner Group; Northampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automobile dealership in Northampton is seeking a highly motivated Warranty Administrator. In this role, you'll manage warranty jobs, submit claims, and administer recalls while adhering to manufacturer standards. Candidates should have prior administrative experience and strong organisational skills, with an ability to work flexibly, which may include weekends. The position offers a comprehensive benefits package, including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to Work Scheme

Paid voluntary/community work

Qualifications

• Previous administrative experience required.
• Strong organisational and prioritisation skills essential.
• Ability to handle conflicting demands in a demanding environment.

Responsibilities

• Cost, invoice and manage all warranty jobs.
• Submit accurate warranty and goodwill claims daily.
• Administer recalls and control warranty debt.
• Ensure manufacturer standards are adhered to at all times.

Skills

Organisational skills

Interpersonal skills

Relationship-building skills

Tools

Kerridge system

Job description

About The Role

Sytner Group is looking for a highly motivated Warranty Administrator to join our prestigious dealership at Sytner Jaguar Land Rover Northampton. In this role you will be responsible for costing and invoicing all warranty jobs, submitting accurate warranty and goodwill claims on a daily basis, administering recalls, and controlling warranty debt. You will also ensure manufacturer standards are adhered to at all times.

Sytner Warranty Administrators work a variety of flexible patterns, which can typically include weekends, to provide our customers with the highest level of service.

About You

We are looking for someone with previous administrative experience and, ideally, excellent organisational skills, the ability to handle conflicting demands and identify priorities in a demanding environment. Excellentbereit interpersonal skills and the ability to build strong, cooperative relationships with customers and colleagues are also a must. Knowledge of the motor industry and the Kerridge system would be advantageous but is not essential.

Responsibilities

• Cost, invoice and manage all warranty jobs
• Submit accurate warranty and goodwill claims daily
• Administer recalls and control warranty debt
• Ensure manufacturer standards are adhered to at all times

Qualifications

• Administrative experience
• Excellent organisational and prioritisation skills
• Strong interpersonal and relationship‑building skills
• Ability to work flexibly, including weekends

Why Sytner?

At Sytner Group we provide an industry‑leading benefits package and a culture of continuous improvement. We build an environment where everyone feels valued, appreciated and able to reach their full potential.

Benefits

• Enhanced Holiday Entitlement – 33 days including bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to Work Scheme
• One day a year paidadvance voluntary/community work

Diversity & Inclusion

We are committed to creating an equitable working environment and you have the right to request adjustments to interview and recruitment processes. For more information about reasonable adjustments, please click here.

Location

Sytner Jaguar Land Rover Northampton
Swann Valley Way
Swann Valley, Northampton, Northamptonshire, United Kingdom, NN4 9BD