Warehouse Operations Manager (Contracts Logistics)

Simarco International Ltd; Stoke-on-Trent; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading logistics provider in Stoke-on-Trent is seeking a Warehouse Operations Manager to oversee day-to-day operations in their busy warehouse. The role requires operational leadership, team management, and ensuring compliance with health and safety regulations. Candidates should have proven management experience in logistics, knowledge of SnapFulfil WMS, and strong problem-solving skills. Competitive salary and attractive benefits are offered.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Company Pension Scheme

Discount platform for retailers

Cycle to work & Tusker car scheme

Learning Management System for continuous learning

Qualifications

• Proven management experience in a warehouse or logistics setting.
• Strong knowledge of SnapFulfil WMS systems and RF scanning technology would be advantageous.
• Demonstrable success in managing profitable contract logistics operations.

Responsibilities

• Manage all aspects of warehouse operations including receiving, storing, picking, packing, and dispatching goods.
• Maintain accurate stock levels and lead regular stock checks.
• Design efficient storage layouts to maximise space and accessibility.

Skills

Management experience in logistics

Knowledge of SnapFulfil WMS

Proficient in Microsoft Excel

Problem-solving skills

Data analysis ability

Job description

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you an experienced logistics leader ready to take the next step in your career?

Position

Warehouse Operations Manager – lead the day-to-day operations at our busy Stoke warehouse. This is a pivotal role within our Contract Logistics division, responsible for overseeing warehouse processes, optimising efficiency, and ensuring exceptional service delivery. This is a hands-on, operational leadership role where being on the floor and setting the pace is essential.

Key duties & Responsibilities

• Operational Leadership: Manage all aspects of warehouse operations including receiving, storing, picking, packing, and dispatching goods.
• Inventory Management: Maintain accurate stock levels and lead regular stock checks, minimising discrepancies.
• Space & Layout Optimisation: Design efficient storage layouts to maximise space and accessibility.
• Order Fulfilment: Ensure accurate and timely dispatch of customer orders in coordination with transportation teams.
• Quality Assurance: Enforce robust quality control processes for inbound and outbound shipments.
• Health & Safety Compliance: Champion a strong safety culture through training, procedures, and proactive incident prevention.
• Team Management: Lead and motivate warehouse teams including supervisors, forklift operators, pickers, and packers.
• Reporting & Analysis: Produce accurate reports on KPIs, inventory, costs, and order performance.
• Budget Management: Control costs and maintain efficiency within operational budgets.
• Regulatory Compliance: Ensure adherence to customs, environmental, and safety regulations, including hazardous or international shipments.
• Continuous Improvement: Promote a culture of innovation and best practice across warehouse operations.

Key Skills and Qualifications

• Proven management experience in a warehouse or logistics setting.
• Strong knowledge of SnapFulfil WMS systems and RF scanning technology would be extremely advantageous.
• Demonstrable success in managing profitable contract logistics operations.
• Proficient in Microsoft Excel and Word (intermediate level or above).
• Strong problem-solving, decision-making, and change management skills.
• Ability to analyse data and drive improvements based on findings.

Personal Qualities

• A confident communicator, able to engage at all levels.
• Calm under pressure with a flexible and proactive attitude.
• Detail-oriented, self-motivated, and reliable.
• A positive leader who can coach, mentor, and develop high-performing teams.
• Committed to customer satisfaction and continuous improvement.

What we offer

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• A collaborative working environment
• Discount platform – including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Regular engagement initiative including treat days
• Learning Management System for continuous learning
• Mental health forum in place to support wellbeing
• Simarco Stars – recognition & rewards

Simarco takes pride in being a great place to work. If you're ready to lead a high-performing logistics team and make a real impact, we want to hear from you. Apply now with your up-to-date CV.