Warehouse and Distribution Supervisor

Sodexo; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service management firm is seeking a Warehouse & Distribution Supervisor in Colchester, UK. This role involves supervising a team of 21, ensuring service delivery surpasses expectations, and managing warehouse operations aligned with military logistics. The ideal candidate has supervisory experience, strong people management skills, and a comprehensive understanding of Health and Safety regulations. Join a supportive team and enjoy career development opportunities while leading essential logistics operations.

Benefits

Career development opportunities

Wellbeing support with virtual GP

Financial benefits including discounts

Cycle to Work Scheme

Qualifications

• Proven supervisory experience in warehouse or soft FM environment.
• Background in military logistics with familiarity in MJDI.
• Must be over 25 years of age for driving company vehicles.

Responsibilities

• Supervise daily operations and task management in the warehouse.
• Ensure compliance with service standards and contractual obligations.
• Maintain strong client and customer relationships.

Skills

Supervisory experience

People management

Communication skills

Health & Safety knowledge

MS Office proficiency

Education

Health & Safety qualification

Full UK Driving Licence

Job description

37 hours per weekMonday - Friday£15.29 per hourFree Car parkingCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is Colchester, CO2 7UTJob DescriptionJoin Our Team – Lead with Purpose in a Mission-Critical EnvironmentWe are seeking a highly organised and proactive Warehouse & Distribution Supervisor to lead day-to-day operations within the Quartermasters business area atMerville Barracks, Circular Road South, Colchester, CO2 7UT. You will supervise a team of 21 colleagues, ensuring the delivery of high-quality services in line with service level agreements, KPIs and contractual obligations.As a key member of the management team, you will oversee warehouse operations, support MOD accounting and IT systems, maintain excellent client relationships, and deputise for the Warehouse & Distribution Manager during periods of absence.

Responsibilities

• Provide daily supervision and task management of the warehouse team.
• Act as the primary contact for all military clothing requirements.
• Ensure consistent delivery of contracted outputs using Sodexo and MOD IT systems.
• Undertake management checks on the internal systems and act as the local SME for the MOD accounting system.
• Maintain service standards in line with SLAs, KPIs, and contractual terms.
• Supervise the MIS reporting process, supporting management and higher formations.
• Oversee daily use and administration of Kronos (people management application).
• Ensure availability and serviceability of all Garrison unit stores.
• Deliver logistic outputs in accordance with MOD regulations and procedures.
• Support compliance during internal and external audits.
• Attend and deliver team briefings, meetings, and huddles.
• Provide low-level training, manage performance, and address absence or minor disciplinary matters.
• Foster strong client and customer relationships.
• Conduct service audits to support contractual outputs.
• Report unsafe behaviours, near misses and incidents promptly, supporting a ‘Zero Harm’ culture.
• Monitor and uphold Health & Safety standards across all operations.
• Care for and maintain company and authority equipment.
• Support service growth while maintaining strict budgetary control.
• Contribute to achieving site budget targets in line with business objectives.
• Build and maintain effective networks across Sodexo and MOD.
• Engage in continuous professional development, particularly within soft FM services.
• Act as the nominated deputy for the maintenance of buildings D07 and K18.
• Undertake any other reasonable tasks as directed by management.

Qualifications

• Proven experience in a supervisory role within a warehouse or soft FM environment.
• Background in military logistics and familiarity with MJDI.
• Strong people management and communication skills.
• Solid understanding of Health & Safety in the workplace.
• Proficient in MS Office (Word, Excel, Outlook).
• Highly organised, with attention to detail and a customer service mindset.
• Held a full UK Driving Licence for 2 years or more.
• Must be over 25 years of age to drive company vehicles (insurance requirement).
• Desirable: Previous experience managing in a similar supervisory role.
• Health & Safety qualification (e.g. IOSH Managing Safely or equivalent).
• Proven experience in managing client relationships in a logistics or warehouse environment.
• Demonstrated ability to lead, develop, and motivate a team.
• Security Clearance (SC) or willingness to undergo clearance.

Benefits

• On-the-job training with experienced professionals.
• Fully funded apprenticeship qualifications.
• Career development opportunities within Sodexo.
• A friendly and supportive work environment.
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.