Ward Clerk - Ward A6

NHS; Manchester; On-site; GBP 22,000 - 26,000; Part time

Job summary

A prominent NHS organization in Manchester is seeking a Ward Clerk for Ward A6. The successful candidate will provide essential clerical and administrative support, coordinate patient admissions, and maintain efficient communication with patients' families. Required skills include excellent IT and communication abilities, along with experience in customer service or a healthcare environment. The role demands a commitment to high-quality service and offers flexibility with a working pattern of 30 hours per week over 5 days.

Qualifications

• Candidates must have excellent telephone and communication skills.
• Experience working in a customer service or healthcare environment required.
• Strong IT skills are necessary for using communication equipment.

Responsibilities

• Maintain clear communication with patients’ families.
• Coordinate patient admissions to the ward.
• Update the HIVE system.
• Handle phone calls professionally and efficiently.
• Contribute to improving best practices and ensuring high‑quality standards.

Skills

IT Skills

Excellent written and verbal communication skills

Able to maintain a calm, courteous and efficient manner at all times

Microsoft Access Database

Knowledge of PAS and ICE

Education

Good standard of general education or equivalent experience

Job description

Go back Manchester University NHS Foundation Trust

Ward Clerk - Ward A6

The closing date is 12 January 2026

The Ward Clerk is a vital member of Ward A6, providing essential clerical and administrative support. We are seeking a highly organised, reliable individual with excellent time‑management skills and strong communication abilities.

The role requires a commitment to delivering a high standard of service to both patients and staff.

Responsibilities:

• Maintain clear communication with patients’ families.
• Coordinate patient admissions to the ward.
• Update the HIVE system.
• Handle phone calls professionally and efficiently.
• Operate within established policies, procedures, protocols and guidelines.
• Contribute to improving best practices and ensuring high‑quality standards.

Working hours: 30 hours per week (Over 5 days)

We are looking for a candidate who has excellent telephone and communication skills and is eager to join our Administration team at Wythenshawe.

The position is a busy customer/ administration service‑based role where no two days can be the same. You will need to work flexibly and apply a methodical approach to a varying workload.

Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment. High personal commitment to delivering a patient‑focused service.

About us

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, with over 30,000 people, committed to an inclusive work environment.

Skills

• IT Skills
• Excellent written and verbal communication skills
• Able to maintain a calm, courteous and efficient manner at all times
• Microsoft Access Database
• Knowledge of PAS and ICE

Qualifications

• Good standard of general education or equivalent experience

Experience

• Experience of good customer service skills.
• Administration
• Working in a busy environment

Disclosure andarring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.