Ward Clerk

Northumbria Healthcare Nhs Foundation Trust; Ashington; On-site; GBP 18,000 - 24,000; Part time

Job summary

A regional healthcare trust in the United Kingdom is seeking an organised and motivated individual for the Ward Clerk position at Wansbeck General Hospital. The successful candidate will provide an efficient reception service for patients and staff while ensuring effective communication with related departments. The role involves data entry for patient admissions, transfers, and discharges. This is a 12-month fixed-term position, working three days a week from Wednesday to Friday.

Qualifications

• Organised individual required.
• Motivated with good communication skills.
• Experience in reception services preferred.

Responsibilities

• Provide efficient reception service to patients and staff.
• Input data on admissions, transfers, and discharges.
• Facilitate communication with other departments.
• Handle telephone and email queries.
• Work as a part of the Ward Clerk team.

Job description

Overview

An exciting opportunity has arisen for an enthusiastic, motivated and organised individual to join our Ward Clerk team within the Surgical Directorate at Wansbeck General Hospital. The post holder will provide an efficient and effective reception Service for our patients and staff. This post is a 12 months fixed term position, working 3 days per week, Wed-Fri from 07:30-15:30. On occasion, it may be necessary to cover Trust wide for service needs.

Responsibilities

• To provide a competent and efficient reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
• To input data regarding all admissions, transfers and discharges onto Patient Administration System correctly.
• To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
• Respond to telephone and email queries in a time appropriate manner.
• To work as a team member within the Ward Clerk team, with guidance from colleagues and the team lead as required.

About Our Trust

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.