Ward Administrator

NHS; Blackburn; On-site; GBP 24,000 - 27,000; Part time

Job summary

A public health organization in Blackburn is offering a part-time opportunity for a Ward Administrator within Inpatient Mental Health Services. The ideal candidate will possess strong organizational skills and excellent communication abilities to engage with staff and service users effectively. Responsibilities include providing high-quality clinical support and taking minutes during meetings. Applicants should have an NVQ Level 4 qualification or equivalent and experience in an administrative role.

Qualifications

• Excellent organisation skills and ability to work as part of a team.
• Computer literate with proficiency in Microsoft Office.
• Experience in minute taking, both live and general.

Responsibilities

• Assist in providing a high standard of clinical support service.
• Engage with a diverse range of people daily.
• Demonstrate problem solving in customer service situations.

Skills

Organisational skills

Communication skills

Minute taking skills

Ability to work independently

Education

NVQ Level 4 or equivalent experience

Good level of general education including Mathematics and English at GCSE

Job description

Job summary

An exciting opportunity has arisen within our Inpatient Mental Health Services, for a Ward Administrator to join our admin team on a part-time, permanent basis.

We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, service users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft Office packages and possess a good telephone manner.

You will have the skills to enable live minute taking to take place as well as general minute taking skills.

Job responsibilities

The post holder will be organised, professional, committed and will assist in providing a high standard, quality clinical support service.

The post holder will have knowledge of relevant customer service procedures applicable to this role. Problem solving is an integral part of the role.

The role will involve contact on a daily basis with a wide range of people - both internal and external to the organisation and therefore requires a confident approach. The post holder will need to be a team player with very strong communication skills.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi‑time.

Details

Date posted: 15 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Part‑time

Reference number

351-PEN1052-LW

Job locations

Pendleview

Blackburn

BB2 3HH

Person Specification

Qualifications Essential

• NVQ Level 4 or equivalent experience
• Good level of general education including Mathematics and English at GCSE or equivalent.

Knowledge Essential

• Awareness of issues in the Mental Health Network.
• Intermediate knowledge of a range of administrative procedures and practice.

Experience Essential

• Work in an office environment
• Working as part of a team
• Previous experience as a Secretary/Administrator including diary management

Skills Essential

• Previous experience as a Secretary/Administrator including diary management
• Ability to communicate effectively at all levels using e‑mail, telephone or face to face.
• Proven experience in producing minutes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Lancashire & South Cumbria NHS Foundation Trust

Pendleview

Blackburn

BB2 3HH

Employer's website: https://www.lscft.nhs.uk/ (Opens in a new tab)