Support Worker

Dimensions; Acle; On-site; GBP 22,000 - 26,000; Full time

Job summary

A notable support organization in Acle is looking for a Waking Night Support Worker to provide consistent overnight care to a gentleman in his 60s. The role requires attentiveness and the ability to manage personal care, comfort, and safety throughout the night. No prior experience is required as full training is provided. The ideal candidate will display patience, compassion, and a genuine interest in building respectful relationships. Attractive perks include annual leave, overtime pay uplift, and career progression opportunities.

Benefits

Competitive pay rate

30 days paid annual leave

Career progression

Learn to drive scheme

Salary advance scheme

High street discounts

Life assurance and company pension

Industry-leading training

Enhanced DBS paid

Qualifications

• Must be calm, patient, and compassionate.
• Confident in providing personal care support.
• Ability to remain alert throughout waking night shifts.
• Interest in positive, respectful relationships.

Responsibilities

• Provide reassurance and regular checks throughout the night.
• Hourly positioning to maintain comfort and wellbeing.
• Administer PEG feeding and medications.
• Assist in moving, including hoisting.
• Complete household tasks as required.
• Support personal care in the morning.

Skills

Calm approach

Compassionate care

Attention during night shifts

Building respectful relationships

Job description

About Dimensions

At Dimensions, you can bring your whole self to work – and be celebrated for it. Guided by respect and strengthened by partnership, you’ll belong to a community that values difference, listens deeply and acts with kindness. With integrity at the heart of what we do, and the right tools, adjustments and opportunities, you’ll have everything you need to thrive. Together, we’ll keep building a workplace where everyone feels seen, supported and truly included. Because when you can be you, we can make an even greater difference – together.

About the role

• Waking Night Support Worker
• Full time – 37.5 hours per week (4 nights one week / 3 nights the next)
• Acle, NR13

We’re looking for a calm, caring, and attentive Waking Night Support Worker to support a gentleman in his 60s who lives independently in his own home in Acle, Norfolk.

He requires full overnight support to ensure he remains comfortable, safe, and well throughout the night. This is a waking night role where your presence and attentiveness are essential.

Your responsibilities will include:

• Providing reassurance and regular checks throughout the night.
• Positioning and repositioning hourly to maintain comfort and wellbeing.
• PEG feeding and PEG medication administration (nil by mouth).
• Moving and assisting, including hoisting to bed (working as part of a two-person team).
• Completing household tasks as required overnight.
• Supporting with full personal care in the morning before handover.

Although he doesn’t use words to communicate, he enjoys being spoken to and responds warmly with smiles, eye contact, and the occasional “yeah”. He engages well with visual choices and values calm, friendly interaction.

He loves:

• Tractors and people-watching
• Listening to music (especially brass bands)
• Puzzles and being engaged with
• Going out in his car

You’ll be supporting him 4 nights one week, 3 nights the next, covering Saturday and Sunday nights every other week. Availability for weekday training and induction is essential.

About you

You don’t need previous care experience, we’ll provide full, paid training but you’ll need:

• A calm, patient, and compassionate approach.
• The confidence to provide hands‑on personal care support.
• The ability to remain alert and attentive throughout waking night shifts.
• A genuine interest in building positive, respectful relationships.

Rewards that make a difference

• A competitive pay rate with uplift for overtime you chose to work.
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now.

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.