Waiting List Coordinator - Cardiology

Surrey and Sussex Healthcare NHS Trust; Redhill; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare organization in Redhill is seeking an enthusiastic Waiting List Coordinator to manage patient admissions and liaise with clinicians. The successful candidate will need to have strong communication and organizational skills, with previous experience in a similar role being beneficial. Training on Referral To Treatment standards will be provided. This role offers a supportive work environment and excellent training opportunities.

Benefits

Access to excellent training opportunities

Flexible working

Dedicated support networks

Emphasis on health and wellbeing

Qualifications

• Previous experience in a similar role such as a patient pathway co-ordinator or medical secretary is beneficial.
• Working knowledge of Referral To Treatment (RTT) standards, although training will be provided.
• Strong communication and organisational skills.

Responsibilities

• Liaise with clinicians and patients to agree dates for pre-assessment and procedures/operations.
• Cancel and reschedule patient admissions where necessary.
• Manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required.
• Engage with patients as well as clinical teams; be organised, confident, able to multi-task and prioritise work.

Skills

Strong communication skills

Organisational skills

Ability to multi-task

Previous experience in similar role

Job description

Overview

An excellent opportunity has arisen within our Cardiology team for an enthusiastic and highly motivated Waiting List Coordinator. The Waiting List Coordinator post involves liaising with clinicians and patients to agree dates for pre-assessment and procedures/operations. It will also involve cancelling and rescheduling patient admissions where necessary. The post holder will manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required. The post holder must be comfortable engaging with patients as well as clinical teams. The successful candidate will need to be organised and confident and be able to multi-task and prioritise work. Previous experience in similar role such as a patient pathway co-ordinator or medical secretary will be beneficial as will a working knowledge of Referral To Treatment (RTT) standards, although training will be provided.

Responsibilities

• Liaise with clinicians and patients to agree dates for pre-assessment and procedures/operations.
• Cancel and reschedule patient admissions where necessary.
• Manage waiting lists, schedule elective admissions, undertake validation of data and escalate any issues to the management team if required.
• Engage with patients as well as clinical teams; be organised, confident, able to multi-task and prioritise work.

Qualifications

• Previous experience in a similar role such as a patient pathway co-ordinator or medical secretary is beneficial.
• Working knowledge of Referral To Treatment (RTT) standards, although training will be provided.
• Strong communication and organisational skills.

About our Trust

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon - covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

Our commitment

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.