Waiter / Waitress

Malmaison; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel group is seeking a Dinner Waiter for their Avon Gorge Hotel location. This part-time position offers up to 16 hours a week with evening shifts, focusing on delivering exceptional guest experiences. Ideal candidates will have a passion for hospitality and enjoy creating memorable moments during dinner service. The pay is competitive, starting at £12.30 per hour, with potential to earn up to £14 including tronc. Employees benefit from generous perks like discounted stays and comprehensive training opportunities.

Benefits

Heavily discounted Staff Room Rates

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Wellness activities and support

Complimentary anniversary stays

Qualifications

• A passion for food, wine, and hospitality.
• Excellent communication skills, especially under pressure.
• Ability to work as part of a close-knit team.

Responsibilities

• Welcoming guests warmly and ensuring a smooth dining experience.
• Delivering attentive service and sharing menu knowledge.
• Maintaining high standards of restaurant service.

Skills

Hospitality

Customer service

Wine knowledge

Attention to detail

Job description

About The Role

✨ Dinner Waiter – Hotel du Vin ✨

Location: Avon Gorge Hotel, Clifton

Contract: Permanent

Hours: 16 hours per week (Part time)

Pay: £12.30 per hour (up to £14 per hour including tronc)

Shifts: Evening shifts (typically late afternoon to close)

As the sun sets, your service sets the mood. At Hotel du Vin, dinner is more than a meal — it’s an experience ✨. As a Dinner Waiter, you’ll help create relaxed, memorable evenings for our guests, delivering warm, polished service in a vibrant evening atmosphere.

From recommending the perfect wine to serving beautifully presented dishes ️, you’ll turn great food into unforgettable moments.

This role is perfect for someone who loves hospitality ❤️, enjoys the buzz of evening service, and takes pride in delivering exceptional guest experiences with confidence and flair ✨.

Your evening will include

• Welcoming guests with warmth, personality, and genuine hospitality
• Delivering smooth, attentive dinner service with care and precision
• Sharing menu knowledge and making thoughtful food & drink recommendations
• Working closely with the kitchen and F&B team to keep service flowing
• Maintaining Hotel du Vin’s high brand and service standards
• Being part of a supportive, close-knit team that thrives together during busy services

We’re Looking For Someone Who

• Loves making guests feel truly looked after
• Stays calm, organised, and professional under pressure
• Has a passion for food, wine, and hospitality
• Brings energy, enthusiasm, and a positive can-do attitude
• Takes pride in creating memorable evening experiences

Why Hotel du Vin?

Because here, you’re more than just a number . We invest in our people, celebrate individuality, and build careers — not just jobs. With structured training and genuine progression opportunities, this role can be your next step into a rewarding Food & Beverage career.

We’re passionate about great service ❤️, proud of our teams, and committed to helping our people grow.

✨ Great evenings start with great people — and that could be you.

Benefits

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salaryli>
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.