Waiter / Waitress - San Carlo - Birmingham, West Midlands

San Carlo Group; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned restaurant group located in Birmingham is seeking a Waiter / Waitress to join their team. Responsibilities include greeting guests, taking orders, serving food, and ensuring customer satisfaction. The ideal candidate will have experience in a similar role, excellent communication skills, and attention to detail. The starting salary is £10.42 per hour, with growth opportunities based on experience. Join a dynamic team and enjoy a range of employee benefits including discounts and training programs.

Benefits

Meals while on duty

30% discount for friends & family

Gym discount scheme

Employee Assistance Program

Qualifications

• Experience in a similar role is required.
• Capability of handling multiple tasks effectively.
• Proactive self-starter who can work independently.

Responsibilities

• Greet guests and escort them to their table.
• Take orders for food and drinks and present the menus.
• Serve food and beverages promptly to customers.
• Process payments accurately.
• Collaborate with kitchen and bar staff for timely service.

Skills

Excellent communication skills

Attention to detail

Organizational skills

Job description

Waiter / Waitress - San Carlo - Birmingham, West Midlands

San Carlo Restaurant Group are hiring a Waiter / Waitress!

Based on authentic modern Italy, San Carlo Group is constantly growing with 25 restaurants now in the UK and a growing international presence. Restaurants include San Carlo, Cicchetti, Alto at the rooftop, Selfridges, Bottega, Isola, Fumo, Signor Sassi, Champagne Bar and Gran Cafe.

Staff Benefits

• You will be joining, one of the world’s leading family-owned companies - which means global opportunities
• Delicious, healthy Meals whilst on duty – all free
• 30% discount in our restaurants, for you and your friends & family
• Gym discount scheme
• Squadra – our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
• Support in training and continuing Professional development
• Online development training with our San Carlo App ‘lacademia’
• Wagestream – giving you flexibility to access, track, build and better manage your pay.
• Access to a confidential Employee Assistance Program (EAP) with a 24 / 7 helpline for you and your family.
• Free confidential counselling sessions to help with you and your families wellbeing
• Free online health portal – giving you resources at your fingertips to help you reach your goals.
• Access to Hapi-life – a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
• Bring your friends and take part in our generous ‘Refer a Friend’ programme and earn up to £1000 per person!

Key Responsibilities

• Greeting guests as they arrive at the restaurant and escorting them to their table
• Presenting menus to guests and taking orders for food and drinks
• Making recommendations to guests regarding food and beverage selections
• Serving food and beverages to guests in a timely and efficient manner
• Checking on guests throughout their meal to ensure satisfaction and address any issues
• Processing payment for meals and handling cash and credit card transactions
• Assisting with the setup and clean‑up of the restaurant before and after service
• Cleaning and resetting tables for the next guests
• Collaborating with kitchen and bar staff to ensure that food and beverages are delivered accurately and on time

Required Qualifications & Experience

• Experience in a similar role
• Excellent communication skills
• Meticulous attention to detail, highly organised and capable of handling multiple tasks
• A proactive self‑starter who can work independently with good judgement and minimal directionc
• The starting salary for this role is £10.42. Any increase on this salary, will be based on individual candidate experience, which will be assessed during the interview