Waiter/ Waitress, Malmaison

Malmaison; Manchester; On-site; GBP 25,000; Full time

Job summary

A hospitality brand in Manchester is seeking a passionate Waiter/Waitress to enhance the dining experience. This role involves communication with guests and the kitchen to ensure smooth service. Experience isn't essential, but a passion for customer service is crucial. Flexible shifts available, with numerous benefits including discounted room rates and apprenticeship programs.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off your bill in restaurants

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Decent uniform

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Passion for great customer service essential.
• Willingness to learn new skills.

Responsibilities

• Control flow and communicate with kitchen and management.
• Ensure smooth and controlled dining experience.

Skills

Customer service

Communication

Flexibility

Job description

Overview

Opened 1998. 167 bedrooms. 118-seater Bar & Grill. 10 private event spaces - largest seats up to 130. Spa - 4 treatment rooms, relaxation area, 2 manicure & pedicure stations, saunas. Transformed from an elegant 19th century warehouse and former dolls factory, located across Piccadilly station and within walking distance of the city’s attractions. Manchester is a vibrant city with history and character.

World-famous for its football clubs, Manchester is described in travel literature as a top destination in the UK. This role sits within Malmaison, part of Frasers Hospitality.

About The Role

Waiter / Waitress, Brand

Rate of Pay £12.3 / 20 Hours per week

Type of contract: Permanent

Location: Manchester

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Malmaison.

In this role you will be the face of the restaurant, you\'ll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We\'ll help you be \'The Difference\' between good and great guest experiences. Experience isn\'t a deal breaker but a passion for great customer service and a willingness to learn new skills is essential.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of. We create memories that our guests never forget. This could be the next step for you into a F&B Management role – we actively encourage internal development and progression. Onwards and upwards

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn\'t make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream: get paid in real time, track wages, and access up to 50% of earned pay
• Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with neurological conditions to lead healthier lives
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy
• We recycle a minimum of 70% of the waste from our hotels
• We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Interested?? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.