Waiter - Reading

Coppa Club; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality establishment in Reading is seeking a dedicated team member to provide excellent customer service. As a part of the team, you will ensure guests' needs are met with a friendly attitude while taking and relaying orders accurately. The position offers numerous benefits, including discounts on food and healthcare support. Join a vibrant team that values service excellence and teamwork.

Benefits

50% discount on food and soft drinks

Long service rewards

Discounted hotel room rates

Access to financial support and advice

Qualifications

• Passion for providing excellent customer service.
• Ability to work effectively in a team setting.
• Strong attention to detail and adaptability.

Responsibilities

• Provide attentive and personalized service to guests.
• Accurately take orders and relay them to the kitchen.
• Ensure tables are clean and organized.

Skills

Guest Service

Food and Beverage Knowledge

Teamwork

Attention to Detail

Adaptability

Communication Skills

Job description

Responsibilities

• Guest Service: Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
• Order Taking: Accurately take orders and relay them to the kitchen, ensuring all special requests are noted.
• Food and Beverage Knowledge: Have a good understanding of the menu items and be able to make recommendations to guests.
• Table Maintenance: Keep tables clean and organised, turning them efficiently for the next guests.
• Billing and Payments: Process bills accurately and handle payments, providing excellent customer service throughout.
• Teamwork: Collaborate with colleagues to ensure smooth operations and a positive work environment.
• Customer Focus: A passion for providing excellent customer service and creating memorable dining experiences.
• Team Player: Excellent teamwork and communication skills, with the ability to work effectively with colleagues.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
• Attention to Detail: Excellent attention to detail, ensuring accuracy in order taking and delivering.
• Positive Attitude: A friendly and positive demeanour, with a willingness to go the extra mile for our guests.

Benefits

• 50% discount on food and soft drinks across all our brands.
• Long service rewards including increased holiday and access to private healthcare.
• Discounted room rates at our award-winning hotels for you, your friends and family.
• 50% off Private Event Space hires.
• Health & Wellbeing Support.
• Mental Health & Legal Guidance.
• Financial Support & Advice.
• Access to a wide range of discounts from well-known brands.
• Access to our Enrichment Days & Events Calendar.
• Apprenticeship Programmes tailored to YOU.