VWG Dedicated Technician - Wembley

The Automobile Association; City Of London; On-site; GBP 37,000 - 50,000; Full time

Job summary

A leading automotive service provider is seeking a skilled technician to deliver prestige roadside support for Volkswagen vehicles. You will utilize manufacturer-specific tools and ensure customer satisfaction throughout the repair process. The position offers a competitive salary, training, and benefits including van and fuel. A customer-focused approach and NVQ Level 3 in Vehicle Maintenance & Repair are required.

Benefits

Competitive salary with OTE of over £50,000

23 days holiday + bank holidays

Full van and fuel provision

Industry-leading training

Up to 7% pension and life assurance

Qualifications

• Confident and independent with a customer-focused approach.
• Holds a full UK Cat B licence (max 6 points).

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles.
• Take complete ownership of the customer experience.
• Handle a mix of warranty work and advanced repairs.
• Start and end your day at home with a fully equipped VWG van.

Skills

Technical skills

Excellent communication

Customer focused

Education

NVQ Level 3 in Vehicle Maintenance & Repair

Job description

Overview

Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics. Take complete ownership of the customer experience, from arrival to completion of the repair. Combine technical skill with excellent communication to ensure customer satisfaction every time. Handle a mix of warranty work, roadside diagnostics, and advanced repairs. Start and end your day at home with a fully equipped VWG van, tools, and uniform. Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life.

Responsibilities

• Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
• Take complete ownership of the customer experience, from arrival to completion of the repair
• Combine technical skill with excellent communication to ensure customer satisfaction every time
• Handle a mix of warranty work, roadside diagnostics, and advanced repairs
• Start and end your day at home with a fully equipped VWG van, tools, and uniform
• Work 40 hours/week - currently with a 7am-8pm shift range, with flexible standby hours to suit your life

Qualifications

• NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
• Confident, independent, and customer focused
• Holds a full UK Cat B licence (max 6 points)

Benefits

• A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
• Industry-leading VWG & AA training
• 23 days holiday + bank hols (rises with service)
• Van, fuel, uniform, boots-and breakdown cover from Day 1
• Up to 7% pension, life assurance, 24/7 GP & EAP support