Volunteer - (North West)

Seetec Group Ltd.; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading community support organization in the UK seeks Volunteer Mentors to assist individuals on probation, helping them build confidence and reintegrate into society. Strong communication skills and a compassionate attitude are essential. Volunteers will provide tailored support, engage in training, and help participants achieve their goals. This opportunity offers a chance to make a significant impact in the community.

Benefits

Ongoing training

Valuable experience

Opportunity to make a real impact

Qualifications

• Must be over 18 to volunteer.
• Ability to maintain professional boundaries and model positive behaviour.
• Willingness to engage in ongoing training.

Responsibilities

• Offer both practical and emotional support tailored to individual needs.
• Motivate participants to attend scheduled appointments.
• Assist with completing forms and navigating essential paperwork.
• Help individuals access resources that support their personal development.

Skills

Strong listening and communication abilities

Dependability in keeping appointments

Initiative to seek helpful resources

Respect for confidentiality

Open-minded, non-judgmental attitude

Familiarity with basic IT tools

Job description

Overview

Join us as a Volunteer Mentor within our Communities and Education Division. Are you passionate about making a difference in your community? Join us as a Resettlement Support Volunteer and play a vital role in supporting individuals on probation to achieve their goals, improve their wellbeing, and reintegrate into society. Your support can be life changing.

As a volunteer, you’ll provide personalised, one to one support to participants primarily men over the age of 18 helping them build confidence in reading and writing, manage housing and budgeting needs, explore employment opportunities, and overcome social isolation. You’ll connect participants with support agencies and encourage a sense of self-worth and community reintegration.

We’re looking for individuals with strong communication skills, reliability, and the ability to use their initiative. You’ll need to respect confidentiality, maintain professional boundaries, and be a positive role model through pro-social behaviour. Basic IT skills and an open-minded, nonjudgmental attitude are essential. Most importantly, you’ll empower participants to make their own informed choices.

We welcome volunteers from all walks of life to reflect the diversity of the communities we serve. If you have lived experience of the Criminal Justice System and are now ready to give back, we especially encourage you to apply. Eligibility criteria apply; for example, being substance free for six months and actively taking responsibility for past behaviour.

You must be over 18 to volunteer. In return, you’ll gain valuable experience, ongoing training, and the chance to make a real impact in someone’s life. We believe everyone deserves the opportunity to build a better future, regardless of their past.

Location: North west

Interested? There’s an easy to apply route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division has achieved the Investing in Volunteers UK Quality Award (IiV), the UK’s quality standard for excellence in volunteer management as the justice and social care division of the Seetec Group. The prestigious accolade recognises the management, support and professionalism of the systems and structures that assist volunteers across a particular organisation.

Key Responsibilities

• Offer both practical and emotional support tailored to individual needs
• Motivate participants to attend scheduled appointments and comply with licence conditions
• Assist with completing forms and navigating essential paperwork
• Help individuals access resources that support their personal development
• Contribute to public safety by reporting any concerning behaviour
• Participate in regular supervision sessions with the volunteer coordinator
• Submit session feedback within 48 hours; report safeguarding concerns immediately
• Uphold Seetec’s values in all interactions with participants
• Follow lone working procedures to ensure safety
• Promote equality, diversity, and maintain professional boundaries
• Join team meetings and engage in ongoing training opportunities

Skills and Experience

• Strong listening and communication abilities
• Dependability in keeping appointments and commitments
• Initiative to seek out and utilise helpful resources
• Respect for confidentiality and appropriate information sharing
• Understanding of professional boundaries and guidance in volunteer relationships
• Ability to model positive behaviour and attitudes
• Open-minded, non-judgmental, and self-aware approach
• Familiarity with basic IT tools
• Supportive of individuals making their own informed choices

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.