Volunteer - Meet and Greeter Edinburgh Hospice

Marie Curie; City of Edinburgh; On-site; GBP 10,000 - 40,000; Part time

Job summary

A respected charity organization in Edinburgh is seeking compassionate volunteers to support the day-to-day running of their Glasgow hospice. This role includes performing administrative tasks, providing warm support to patients and families, and ensuring effective communication within the hospice. Ideal candidates should have good computer skills and a commitment to high standards of service. Training and support will be provided.

Benefits

Full induction and training

Ongoing support

Reimbursement of reasonable out-of-pocket expenses

Qualifications

• Experience in general administration tasks is desired.
• Capability to handle compassionate communication.
• Ability to manage confidentiality regarding patient information.

Responsibilities

• Perform general administration tasks such as filing and photocopying.
• Monitor and maintain stationery supplies.
• Answer phone calls and greet visitors professionally.

Skills

Friendly, confident people skills

Good computer literacy

Strong communication skills

Solid literacy and numeracy

Reliability and responsibility

Empathy and sensitivity

Tools

Microsoft Word

Microsoft Excel

Databases

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Overview

Job Description

Make a meaningful difference every day.

Volunteers are at the heart of everything we do at Marie Curie. We're currently seeking compassionate and committed individuals to support the day-to-day running of our Glasgow hospice and help create a warm, welcoming environment for patients and their families.

Responsibilities

• General administration: filing, photocopying, collating and sorting documents.
• Using computer programmes such as Microsoft Office to complete tasks.
• Monitoring and maintaining stationery supplies.
• Greeting visitors and patients with warmth and professionalism.
• Receiving deliveries and notifying relevant staff.
• Answering phone calls politely and passing on messages.
• Respecting confidentiality around patient details and hospice records.
• Escorting visitors around the hospice.
• Supporting communication between families and staff.
• Assisting with drinks, food, and transport arrangements for patients.
• Helping with other related tasks as needed.

What We're Looking For

• Friendly, confident people skills.
• Good computer literacy, including Word, Excel and databases.
• Strong communication and organisational abilities.
• A clear and courteous telephone manner.
• Solid literacy and numeracy.
• A commitment to high standards and excellent service.
• Reliability and responsibility.
• An understanding of confidentiality.
• Empathy and sensitivity to the needs of those affected by end-of-life care.

What You'll Gain

• A rewarding opportunity to develop your skills in a respected charity setting.
• Full induction, training, and ongoing support.
• Reimbursement of agreed reasonable out-of-pocket expenses.

What We Ask of You

• Two references from non-family members and any relevant documents.
• Adherence to Marie Curie's policies and guidelines.
• Completion of induction and any role-related training.

Ready to take the next step?

You'll need to be 18 or older, complete a short online application, and provide two non-family references.

How to Get Involved

For more information or if you have any questions about this volunteer role, please contact Nicola McGuiness Scotland Admin Manager at [e-mail]. We can't wait to welcome you to our team and work together to support a cause that truly matters.

About Us

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We reserve the right to close this vacancy early.