Virtual Travel Coordinator

Destiny&Co Travel Agency; Remote; GBP 60,000 - 80,000; Full time

Job summary

A travel service provider in the United Kingdom seeks a Virtual Travel Coordinator to enhance client experiences from planning to follow-up. This remote position involves responding to inquiries, assisting with itinerary changes, and ensuring smooth travel processes. Ideal candidates should possess strong communication skills and a keen interest in travel. Benefits include flexible scheduling and access to travel perks. The ideal fit is someone who can work in a supportive team environment and wants to grow in the travel industry.

Benefits

Fully remote work

Flexible scheduling

Access to travel perks

Ongoing training

Collaborative team environment

Opportunities for long-term growth

Qualifications

• Strong communication skills are necessary.
• Customer service experience is preferred but not mandatory.
• Attention to detail is essential.

Responsibilities

• Respond to inquiries via various platforms.
• Assist with changes and travel-related questions.
• Provide destination information and documentation guidance.
• Confirm travel details and follow up with clients.
• Resolve customer concerns professionally.

Skills

Strong written and verbal communication skills

Customer service experience

Attention to detail

Comfort learning digital tools

Interest in travel

Job description

As a Virtual Travel Coordinator, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is handled smoothly while providing guidance, updates, and reassurance along the way.

At DestinyCo., we focus on personalized service and meaningful travel experiences, helping travelers feel confident and supported every step of the way.

Key Responsibilities

• Respond to inquiries via email, phone, and messaging platforms.
• Assist with itinerary changes, cancellations, and travel-related questions.
• Provide clear destination information and documentation guidance.
• Confirm travel details and follow up before and after trips.
• Resolve concerns with empathy and professionalism.

Benefits

• Fully remote work with flexible scheduling.
• Access to travel perks and ongoing training.
• Supportive, collaborative team environment.
• Opportunities for long-term growth in the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organization.
• Comfort learning digital tools and travel systems.
• Genuine interest in travel and helping others.