Virtual Territory Manager

Abbott; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare company seeks a remote sales representative for diabetes care to transform patient experiences. You will engage with healthcare professionals and patients, driving virtual sales and training them on innovative diabetes management tools. The role requires proven sales skills, effective communication, and an educational background in healthcare or business. Successful candidates will manage leads and collaborate closely with sales teams to enhance patient outcomes and system efficiencies, all while working remotely.

Benefits

Private Health Insurance

Occupational Pension Scheme

Bonus Target

Life assurance

Career Development

Qualifications

• Proven success in virtual/inside sales—ideally in healthcare or med-tech.
• Confident cold caller with excellent call control and closing skills.
• Experience educating HCPs and/or patients via Teams.
• Strong virtual presentation skills; able to influence clinicians.

Responsibilities

• Drive virtual sales & patient acquisition across target regions.
• Run high-quality outbound calls for prospects and bookings.
• Train patients to use FreeStyle Libre and the digital ecosystem.
• Educate HCPs on AGP interpretation and LibreView reporting.
• Build partnerships and create a positive prescribing environment.

Skills

Virtual/inside sales success

Cold calling and objection handling

Remote training capability

Clear communication

Commercial focus

Tech savvy with CRM

Time management

Education

Further or higher education in business or healthcare

Tools

Salesforce

Teams

Job description

Overview

JOB DESCRIPTION: Why this role matters

Help transform everyday diabetes care by bringing continuous glucose monitoring (CGM) and digital insights to the people who need them—virtually. You’ll be the trusted remote face for FreeStyle Libre and its digital ecosystem, spending your day on the phone and video with diabetes nurses (DSNs), GPs, clinic teams, pharmacists, and patients—educating, onboarding, and upgrading to deliver better outcomes at scale.

What you’ll do

• Drive virtual sales & patient acquisition across target ICBs/ICSs, Health Boards, and NHS Trusts, aligning to national strategy and local pathways.

• Run high‑quality outbound call blocks (cold & warm): prospecting, qualifying, booking virtual demos, and converting opportunities for the wider field sales team.

• Train patients remotely to start and confidently use FreeStyle Libre and the digital health ecosystem (e.g., LibreLink, LibreView).

• Educate HCPs virtually on AGP interpretation, LibreView reporting, and integration into routine clinical practice—helping establish Libre as the standard of care.

• Pull through formulary/guidance: identify eligible cohorts and upgrade target patients onto FreeStyle Libre to maximise adoption and retention.

• Build account partnerships: map stakeholders, tailor value to local needs, remove barriers, and create a positive prescribing environment.

• Collaborate to win: work closely with regional sales managers, territory managers, and training specialists; contribute to local account plans and national priorities.

• Manage your day like a pro: plan coverage, manage your pipeline, log calls and insights, and turn data into action.

• Own service excellence: deliver an ‘outstanding’ experience and hit agreed NPS and retention targets.

• Stay sharp: contribute market intel, participate in regional meetings (virtual; occasional in‑person if needed), and follow all quality/compliance requirements.

What you’ll bring

• Proven success in virtual/inside sales—ideally in healthcare, med‑tech, pharma, or a regulated environment.

• All‑day phone energy: confident cold caller; excellent call control, discovery, objection handling, and closing skills.

• Remote training capability: experience educating HCPs and/or patients via Teams

• Clear, credible communicator: strong virtual presentation skills; able to influence clinicians and administrative decision makers.

• Commercial focus: pipeline discipline, territory planning, and data‑driven prioritisation.

• Tech and tools: comfortable with CRM (Salesforce or similar), virtual meeting platforms, and basic data interpretation (reports/dashboards).

• Time management: plans high‑value activity blocks, meets daily call/meeting targets, and keeps admin tight and timely.

• Education: Further or higher education—business or healthcare related preferred (or equivalent experience).

Nice to have

• Familiarity with NHS pathways, ICB/ICS structures, and local health economies.

• Experience with pharmacy or dispensing doctor projects.

• Background in telesales/tele-support environments with measurable KPIs.

• Positive trend in retention/usage, accurate forecasting, and strong cross‑functional collaboration feedback.

Work setup & support

• 100% remote

• Company‑issued equipment; you provide a quiet, secure workspace and reliable broadband.

• Core hours aligned to NHS decision‑maker availability; occasional early/late blocks for clinic sessions.

• Occasional regional meetups or conferences may occur (advance notice; expenses covered).

What We Offer

Attractive compensation package that includescompetitive pay and structure Bonus, as well as benefits such as

• Private Health Insurance

• Occupational Pension Scheme with an excellence contribution rate

• Bonus Target

• Life assurance

• Career Development

• Growing business plus access to many more benefits

Equal opportunity

We value diverse backgrounds and perspectives. If you don’t meet every requirement but have relevant strengths in virtual sales, remote training, and healthcare engagement, we’d still love to hear from you.

The base pay for this position is N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force DIVISION: ADC Diabetes Care LOCATION: United Kingdom > Maidenhead : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)