Virtual Assistant

Kimon Services PVT Ltd; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in remote services seeks a proactive Virtual Assistant to enhance customer interactions and manage administrative duties. Candidates should demonstrate excellent communication skills, strong organization, and be reliable while working independently. This role offers opportunities for professional development and a supportive work environment.

Benefits

Competitive salary and benefits package.

Opportunities for professional growth.

Collaborative work environment.

Access to cutting-edge technology.

Qualifications

• Strong spoken and written English skills.
• Experience in a customer service or virtual assistant role.
• Tech-savvy and organized.

Responsibilities

• Handle inbound and outbound calls professionally.
• Respond to customer inquiries via phone, email, or chat.
• Manage calendars and assist with administrative tasks.

Skills

Communication

Problem-Solving

Multitasking

Organizational Skills

Attention to Detail

Education

Experience in customer service or virtual assistant role

Tools

CRM systems

Zoom

Google Meet

Skype

Job description

Job Summary:

We are looking for ahighly articulate and proactive Virtual Assistantto manage incoming and outgoing calls, provide exceptional customer service, and resolve client queries efficiently. The ideal candidate is a confident communicator, well-organized, tech-savvy, and comfortable working independently in a remote setting.

Role & responsibilities

• Handle inbound and outbound calls in a professional, friendly, and engaging manner.
• Respond to customer inquiries and resolve issues promptly through phone, email, or chat.
• Provide information about products, services, or policies as needed.
• Schedule appointments, manage calendars, and assist with basic administrative tasks.
• Document and track customer interactions and feedback.
• Coordinate with internal teams to ensure customer needs are met.
• Maintain a high level of confidentiality and professionalism at all times.

Preferred candidate profile

• Excellent spoken and written English; clear, confident, and engaging phone presence.
• Proven experience in a customer service, call center, or virtual assistant role.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency with communication tools (e.g., Zoom, Google Meet, Skype) and CRM systems
• Reliable internet connection and quiet work environment.
• Highly organized, detail-oriented, and self-motivated.
• Ability to multitask and manage time effectively.

Preferred Skills

• Ability to work independently and as part of a team
• Resilience and patience when handling difficult callers

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to work with cutting-edge technology and innovative solutions.
• Make a significant impact on our clients' success and our company's growth.