Vice President, Operations Portfolio PMO

MUFG Americas; London; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading financial services firm in London is seeking a PMO Lead to guide the Operations portfolio and ensure effective governance and reporting. The successful candidate will leverage 5+ years of experience in PMO roles to facilitate multi-stream programme delivery and collaboration with global teams. Strong knowledge of project management methodologies is required. The role offers a flexible working environment.

Benefits

Flexible working options

Diversity and inclusion initiatives

Qualifications

• 5+ years of experience in PMO, project governance, or programme delivery roles within financial services.
• Strong understanding of project and programme management methodologies (Agile, Waterfall).
• Familiarity with regulatory frameworks and operational risk controls.

Responsibilities

• Lead the Project Management Office (PMO) function for the Operations portfolio.
• Design and deliver best-in-class operations programmes.
• Drive optimisation and tooling strategy across the portfolio.

Skills

PMO governance and reporting

Project planning and delivery assurance

Stakeholder communication and presentation

Budget tracking and investment planning

Education

Prince2, MSP, PMI, or equivalent certifications

Tools

Clarity

Planview

Asana

JIRA

Confluence

MS Project

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Operations Change function supports strategic transformation across all Operations projects and processes. This PMO role supports the delivery of complex, multi-stream programmes aligned to the EMEA regional strategy. The PMO Lead will ensure governance, reporting, and delivery assurance across the portfolio, with a focus on trade lifecycle, payments, and regulatory initiatives.

MAIN PURPOSE OF THE ROLE

To lead the Project Management Office (PMO) function for the Operations portfolio, ensuring best-in-class governance, reporting, and delivery assurance. The PMO Lead will support programme and project managers in planning, execution, and closure activities, while ensuring adherence to internal policies, regulatory requirements, and delivery frameworks.

KEY RESPONSIBILITIES

• - Design, develop, and deliver best-in-class operations programmes, policies, and practices for the Operations Division.
• - Maintain and govern project plans, charters, stakeholder maps, risk & issues logs, communication plans, and governance structures.
• - Identify project resourcing requirements and support capacity planning across the portfolio.
• - Identify project challenges and develop innovative solutions to mitigate delivery risks.
• - Coordinate with global cross-functional teams to identify, prioritise, and facilitate execution of enhancements.
• - Create reports, presentation materials, and communications for senior stakeholders and committee meetings.
• - Drive programme enhancements to meet objectives within agreed milestones.
• - Track and report on delivery progress, risks, issues, dependencies, and benefits realisation.
• Drive optimisation and tooling strategy across the portfolio to enhance delivery efficiency and transparency.
• - Ensure adherence to all company policies, regulatory changes, and internal guidelines.
• - Support project and programme closure activities, ensuring all artefacts are complete and audit-ready.
• - Maintain RAID logs and ensure regular review and challenge of all entries.
• - Ensure document management standards are met and artefacts are accessible to second/third line of defence and PMO.
• - Support investment budget tracking, cost forecasting, and change control processes.
• - Facilitate resource attestation and delivery feasibility reviews across the portfolio.
• - Support governance forums including steering committees, working groups, and executive reporting.

WORK EXPERIENCE

Essential:

• - 5+ years of experience in PMO, project governance, or programme delivery roles within financial services.
• Familiarity with project management frameworks and tooling such as Clarity, Planview, or Asana.
• - Strong understanding of project and programme management methodologies (Agile, Waterfall).
• - Experience supporting trade lifecycle and operations-related initiatives in investment banking.
• - Proven experience in governance reporting, stakeholder engagement, and delivery assurance.
• - Familiarity with regulatory frameworks and operational risk controls.

Preferred:

• - Experience working across multiple legal entities and jurisdictions.
• - Exposure to investment budget planning and cost control processes.
• - Experience in managing PMO tools and reporting platforms (e.g. JIRA, Confluence, MS Project).

SKILLS AND EXPERIENCE

• - PMO governance and reporting
• - Project planning and delivery assurance
• - RAID management and documentation
• - Stakeholder communication and presentation
• - Budget tracking and investment planning
• - Document and artefact management
• - Familiarity with project delivery tools and dashboards

EDUCATION / QUALIFICATIONS

- Preferred: Prince2, MSP, PMI, or equivalent certifications

PERSONAL REQUIREMENTS

• - Strong analytical and problem-solving skills
• - Excellent communication and stakeholder engagement
• - Proactive, detail-oriented, and delivery-focused
• - Ability to manage multiple priorities and deadlines
• - Collaborative and team-oriented mindset

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.