Vice President, Operational Strategy and Performance Improvement

Recorded Future; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

A leading intelligence firm in Greater London seeks a Vice President of Global Operational Strategy and Performance Improvement. This pivotal role involves driving operational excellence, collaborating with senior leadership on strategic initiatives, and championing cross-functional alignment. The ideal candidate will have over 10 years of experience in transformational leadership, particularly in SaaS or cybersecurity, and will excel in analytical and strategic communication skills. Join us to make a significant impact in a dynamic environment.

Qualifications

• 10+ years in strategic and operational transformation at senior leadership level.
• Experience in SaaS, cybersecurity, or technology sectors preferred.
• Proven success in driving cross-company programs and partnerships.

Responsibilities

• Drive operational excellence across GTM functions.
• Collaborate on company-wide OKRs and KPIs.
• Advise on operational design and strategic execution.
• Foster cross-functional collaboration to meet corporate objectives.

Skills

Leadership in strategic and operational transformation

GTM operations expertise

Analytical skills

Strategic thinking

Communication skills

Job description

Vice President Global Operational Strategy and Performance Improvement

With 1000 intelligence professionals serving over 1900 clients worldwide Recorded Future is the worlds most advanced and largest intelligence company!

Overview

The Vice President of Operational Strategy and Performance Improvement is responsible for driving strategic alignment, operational excellence, and measurable performance across all go-to-market (GTM) functions. This role partners closely with senior leadership including the Head of Strategy and CEO to design and implement the company’s overarching performance framework, operational improvements, and key strategic initiatives.

Key Responsibilities

Operational Performance and Transformation

• Lead the design and execution of operational improvement initiatives across GTM Sales Operations, Marketing, and Product organizations to increase efficiency and effectiveness.
• Develop and manage dashboards, performance tracking systems, and accountability frameworks to measure outcomes and drive continuous improvement.
• Partner with functional leaders to implement sustainable changes aligned with corporate strategy and business goals.

Strategic Planning and Execution

• Collaborate with the Head of Strategy and CEO to design, implement, and track company-wide OKRs and KPIs ensuring alignment with strategic priorities.
• Support the Chief Strategy Officer in defining and executing key strategic initiatives that shape the company’s long-term direction and competitive positioning.
• Serve as a thought partner in M&A strategy development including target identification, strategic rationale, and integration planning.

Internal Strategic Partnerships

• Transform and scale the Mastercard cross-sell program, focusing on the design and implementation of incentives, enablement programs, and GTM strategies that drive joint success.
• Partner with Mastercard and Recorded Future executive management to establish transparency, operational alignment, and accountability across joint initiatives.
• Engage directly with executive leadership from Mastercard’s top issuer customers to ensure the right engagement model between commercial teams driving measurable business outcomes.

Leadership and Collaboration

• Act as a key advisor to the Chief Strategy Officer and other executives on operational design, process optimization, and strategic execution.
• Foster a culture of data-driven decision-making and operational discipline across all departments.
• Champion cross-functional collaboration to align corporate objectives, resources, and performance measurement.

Qualifications

• Proven experience (10+ years) leading strategic and operational transformation at a senior leadership level, ideally in SaaS, cybersecurity, or technology sectors.
• Strong background in GTM operations, business performance management, and executive-level stakeholder engagement.
• Demonstrated success driving cross-company programs and partnerships with global organizations.
• Exceptional analytical, strategic thinking, and communication skills.

Why should you join Recorded Future
Recorded Future employees (or Futurists) represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.6-star user rating on G2 and more than 50% of Fortune 100 companies as customers.

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We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds, and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by law.

Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future will become the property of Recorded Future. Agencies must have a valid written agreement in place with Recorded Future’s recruitment team and must receive written authorization before submitting resumes. Our interview process for all final-round candidates requires a mandatory in-person interview or a live scheduled video conference with the hiring manager. All communications during the application process will come from individuals within our HR department via their Recorded Future email address.