Vice President, Client Service I

BNY Mellon; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A global financial services company in London is seeking a Vice President of Client Service I to enhance client relationships and oversee operational services. The ideal candidate should have in-depth knowledge of structured finance and debt issuance markets. This role promises competitive compensation and a supportive work environment, fostering both personal and professional growth.

Benefits

Highly competitive compensation

Generous paid leaves

Wellbeing programs

Qualifications

• Understanding of Structured Finance deal structures.
• Knowledge of Debt Issuance markets, specifically Euroclear and Clearstream.
• Experience managing a client portfolio and/or process.

Responsibilities

• Collaborate with the Sales & Relationship Management team for business development.
• Ensure operational aspects of transactions align with processes.
• Support clients by delivering operational services as per obligations.
• Build trust and relationships to encourage repeat business.
• Demonstrate understanding of capital markets processes and risks.

Skills

Structured Finance deal structures

Debt Issuance markets, primarily Euroclear and Clearstream

Client portfolio management

Job description

Vice President, Client Service I

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Client Service I to join our EMEA Corporate Trust, Structure Finance Client Service team. This role is located in London, United Kingdom.

Impact & Responsibilities

In this role, you’ll make an impact in the following ways:

• Collaborate with the Sales & Relationship Management team in the pre‑mandate conversations and business development initiatives to identify and clarify the offering from Corporate Trust and address relevant queries from clients.
• Work with the Transaction Management Group to ensure the operational aspects of the transaction are in line with BAU processes and, if required, make sure that any non‑BAU processes are captured and documented accordingly.
• Support the client on a day‑to‑day basis making sure all operational services are delivered to the client in accordance with our contractual obligations. Build trust and good working relationships with clients to encourage repeat business opportunities.
• Provide excellent client service delivery and understanding of clients’ needs. Demonstrate an understanding of services provided both within Corporate Trust and across the firm to be able to provide the clients with tailored solutions.
• Knowledge of capital markets operational processes and procedures and demonstrate an understanding of the commercial rationale, structure, risks, and rewards associated with transactions.

Qualifications & Experience

To be successful in this role, we’re seeking the following:

• An understanding of Structured Finance deal structures.
• Knowledge of the Debt Issuance markets. Primarily Euroclear and Clearstream.
• Management of a client portfolio and/or process.

Benefits and Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Equal Employment Opportunity Statement

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.