Vetting Officer

Abm; Hounslow; On-site; GBP 28,000; Full time

Job summary

A leading facility solutions provider is seeking a Vetting Officer based at London Heathrow Airport. The role involves conducting background checks for airport ID passes and managing applications. Ideal candidates will have strong analytical skills, excellent communication, and previous experience in similar environments. A Business Degree is desirable, and the position requires working across shifts in a dynamic setting.

Benefits

24/7 GP access

Mental Health support

Cycle to work scheme

Access to employee perks and discounts

Qualifications

• Experience in a similar role or industry is desirable.
• Ability to manage relationships at senior levels.

Responsibilities

• Conducting 5 year referencing checks for airport ID passes.
• Processing applications and maintaining communication with applicants.
• Adhering to Data Protection Act and GDPR compliance.

Skills

Analytical skills

Stakeholder management

Communication skills

Time management

Problem-solving

Education

Business Degree or equivalent

Tools

Microsoft Excel

Office Administration

Job description

LOCATION : WBC3, London Heathrow Airport plus regional airports including Stansted, Gatwick, and Bristol

REPORTING TO : Vetting Operations Manager

CONTRACT : Permanent

SALARY : £28, per annum

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. We're here to help!

ROLE OVERVIEW AND PURPOSE

This is a full-time, permanent position based on a 4-on, 2-off roster, 40hrs per week with shifts scheduled between 06 : 00 and 22 : 00. While the standard roster follows this pattern, we value flexibility and may adjust shift arrangements to meet operational needs and support work-life balance.

The Vetting Officer will be responsible for conducting 5 year referencing checks, for the purposes of obtaining full airport ID passes for the Aviation sector of the Business. This involves administrating candidate data in line with government requirements for collating all references over a five-year period and conducting a detailed background check for each application. The opportunity will allow the successful applicant to collaborate with our high-profile clients within aviation with exposure to working in a fast-paced environment.

KEY RESPONSIBILITIES

Responsible for processing internal and external applications through the process

Proactively communicating with internal and external applicants to ensure their references are completed with the SLA schedule (within 8 weeks of submission)

Collating a full 5-year credible history checks (may include, liaising with applicants to seek further details from the home office or government authorities)

To be an ID signatory in all necessary locations and to manage and maintain the list of ID signatories in all areas of the business. To ensure that the post-holder and all others remain up to date and compliant with the relevant responsibilities of an ID signatory.

Have a full understanding of UK eligibility checks inclusive of visa knowledge.

Ensure timely submission of weekly reports related of passes that have entered, are in, and are exiting out process.

Proactively highlighting applicants (internal / external) that are due to expire and managing renewals.

Effectively manage all applications from start to finish.

Adhere to Data Protection Act 1998, by managing the administration of documents.

Ensuring a commitment to data accuracy and legal compliance in line with GDPR

Build effective relationship with the IDC and internal bodies.

Ensure GSAT and / or CTC requirements are completed by the applicant in timely manner.

Backfill to cover the Deputy ID Pass Manager as and when required.

Support with ongoing pass management such as un-parking and chasing un-surrendered passes for various location.

Support with temporary passes application for various location.

RECORD KEEPING

Deliver a comprehensive information & product support service to managers where required through the maintenance of records of all references, screening and ID’s being processed, applied for, renewed, and issued. Tracking progress of all applications and ensuring the return of any full or temporary passes. To provide help and support as required with the recruitment and selection of employees in a cost-effective and efficient manner, whilst ensuring that the resourcing and succession requirements of the business are satisfactorily met.

Finance

To be conscious of the departmental budget for staffing, provision of services such as GSAT’s, CRC’s, CTC’s, Car Parking, stationary, postage, ID issue and return costs. Interrogate monthly invoices and act accordingly.

Other

Participate in projects and working groups parties & carry out any other duties outside the standard remit when required, managing ongoing and / or new projects whilst ensuring delivery in the best possible way. This job description is not an exhaustive list and the post holder may be required to undertake any task reasonably requested by the management of ABM.

REQUIRED SKILLS AND EXPERIENCE

Highly analytical and able to understand regulatory text.

Able to find solutions to complex problems satisfying multiple projects on time.

Skilled at multiple stakeholder management

Proactively and constructively challenges assumptions and approaches at all levels.

Displays confidence and resilience, with energy to deliver results. Makes time critical decisions effectively.

First class communicator

Able to develop and manage relationships at senior levels.

Proven ability to work effectively within a 4-on, 2-off roster and across shifts between 06 : 00 and 22 : 00.

Flexibility and adaptability to meet changing operational requirements and business priorities.

Willingness to travel between sites as required.

Effective communication and interpersonal skills to work collaboratively in a dynamic environment.

Ability to manage time effectively and remain calm under pressure.

Previous experience in a similar role or industry is desirable.

Desirable

Business Degree or equivalent– desirable

Previous experience in a similar role or industry is desirable.

Excellent communication and interpersonal skills

Experience of working within an on-boarding operation

Experience with Microsoft Excel and Office Administration

Benefits

We’re proud to offer a great range of benefits including :

• 24 / 7 GP : Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find :
• Perks : discounts, gift cards, cashback, and exclusive offers
• Life : Search for resources and tools on topics ranging from family and life to health, money and work
• Support : Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM

ABM (NYSE : ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM : Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.