Veterinary Care Assistant

Medivet Group; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A veterinary care provider is seeking a dedicated candidate in London to deliver exceptional service and patient care. Responsibilities include maintaining clinical standards, client interaction, and compliance with regulations. Ideal applicants will excel in teamwork and multitasking, with a passion for learning and adapting in a dynamic environment. Benefits include health coverage, life assurance, and generous leave policies.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

24-hour counselling access

5 weeks' annual leave plus Bank Holidays

Interest free Season Ticket Loan

Qualifications

• Experience of working as part of a team and building positive working relationships.
• Able to provide exceptional care to clients and patients.
• An understanding of the purpose and importance of regulation and compliance.

Responsibilities

• Provide a gold standard service to our patients and clients.
• Following cleaning protocols to maintain cleanliness of the clinical environment.
• Dispense any medication required under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice and operational standards.

Skills

Client care skills

Teamwork

Ability to work under pressure

Task prioritization

Flexibility and willingness to learn

Job description

Overview

Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other. This is a 40 hours per week role with some weekends, based at the Mill Hill practice.

Responsibilities

• Provide a gold standard service to our patients and clients
• Following cleaning protocols to maintain cleanliness of the clinical environment
• Preparing and maintaining medical equipment
• Consistently deliver exceptional care to clients
• Support with operations and procedures
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding
• Ensure the completion of all pre and post operation activity
• Complete patient transfers to out of hours or enhanced care
• Dispense any medication required under the guidance of the Veterinary team
• Ensure compliance with all regulatory, practice and operational standards

Qualifications

• Experience of working as part of a team and building positive working relationships with colleagues
• Able to provide exceptional care to clients and patients
• Client care skills, with the ability to remain calm under pressure
• Able to prioritise a range of tasks and own workload
• Flexible and willing to learn
• An understanding of the purpose and importance of regulation and compliance

Benefits

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service
• Life Assurance 3 x salary
• Access to 24-hour counselling by phone or in person should you feel you need support
• 5 weeks' annual leave plus Bank Holidays, rising to 6 weeks with length of service
• An additional 'Day for You', a paid day's leave for you to use as you wish
• Interest free Season Ticket Loan
• Cycle to Work scheme
• Discounts on Medivet products and services