Venue Manager (High Wycombe)

Gravity Recruit; High Wycombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national leisure brand in High Wycombe seeks an exceptional Venue Manager to oversee a dynamic venue. The role involves managing operations, ensuring customer service excellence, and leading a large team. Ideal candidates should have experience in leisure or hospitality, a flexible approach to work hours, and the ability to maintain high operational standards. A competitive salary of £33,000 plus bonus and benefits is offered for this challenging yet rewarding position.

Qualifications

• Experience in managing a large leisure venue or as a number 2 in a large operation.
• Strong background in customer service and leadership in challenging environments.
• Ability to manage operational compliance in a regulated sector.

Responsibilities

• Manage a large leisure venue with various propositions.
• Ensure exceptional customer service and high standards.
• Oversee a large team and manage scheduling.

Skills

Customer service

Leadership

Operational compliance

Flexibility

Job description

Venue Manager - High Wycombe

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in High Wycombe.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure / Hospitality sector, however strong retailers from high volume / fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody Wirth flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£33,000 Basic + Bonus & Package

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