Vehicle Inspector

Cox Automotive; Shepshed; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vehicle inspection company located in Shepshed is seeking a skilled Vehicle Inspector to conduct thorough inspections and provide exceptional customer service. The ideal candidate will have a strong understanding of vehicle standards and the ability to work efficiently in a dynamic environment. Benefits include additional holiday options, paid birthday off, and a competitive pension scheme.

Benefits

Option to buy additional holiday days

Paid birthday off

One annual Well-Being Day

One paid Charity Day

Opportunities for career progression

Competitive pension scheme

Qualifications

• Proven ability to meet productivity, quality, and SLA targets regularly.
• Strong understanding of BVRLA fair wear and tear standards.
• Basic mechanical knowledge is an advantage.
• Familiarity with vehicle makes, models, and derivatives.
• Computer literate - confident using handheld devices and computer systems.
• Excellent verbal and written communication skills.
• Professional and approachable, with strong customer service abilities.

Responsibilities

• Conduct accurate inspections of cars and commercial vehicles.
• Complete Assured and Scheme Inspections with precision.
• Support yard operations for efficiency.
• Take high-quality photographs of vehicles.
• Manage key storage processes for vehicle keys.
• Interact with customers about inspection outcomes.
• Download vehicle data promptly.
• Prioritize workload to meet performance targets.
• Carry out inspections for Voluntary Termination vehicles.

Job description

About The Role: To consistently provide efficient and effective vehicle inspection products and services to Manheim's customers. All Manheim vehicle inspectors are responsible for consistently achieving quality and quantity outputs in line with our SLA's and branch targets.

What You'll Be Doing:

• Conducting accurate inspections of cars and commercial vehicles in line with Manheim's Standard Operating Procedures and the BVRLA fair wear and tear policy
• Completing Assured and Scheme Inspections with precision and consistency, meeting defined quality standards and processes
• Supporting yard operations, including the movement and flow of vehicles, to maintain efficiency across the site
• Taking high-quality photographs of vehicles, ensuring all images meet our current standards and support effective marketing
• Managing key storage processes to ensure all vehicle keys are correctly stored, tracked, and traceable at all times
• Interacting with customers when required, providing clear and professional information about inspection outcomes, and reinforcing the value of our service
• Syncing and downloading vehicle data promptly to support interdepartmental workflows
• Prioritising your workload and taking a proactive approach to meet both quality and quantity performance targets
• Carrying out inspections for Voluntary Termination (VT) vehicles using the adjusted process where applicable

Requirements:

• Proven ability to meet productivity, quality, and SLA targets on a regular basis
• Strong understanding of BVRLA fair wear and tear standards
• Basic mechanical knowledge is an advantage
• Familiarity with vehicle makes, models, and derivatives
• Computer literate - confident using handheld devices and computer systems

Team & Time Management:

• Able to work well under pressure and thrive in a fast-paced, team-driven environment
• Strong organisational skills, with the ability to prioritise tasks and meet deadlines

Communication & Customer Service:

• Excellent verbal and written communication skills
• Professional and approachable, with strong customer service abilities

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms.

The Benefits:

• Option to buy additional holiday days
• Your birthday off every year - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network
• Competitive pension scheme