Vehicle Damage Assessor

Steer Automotive Group; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive repair business in Southampton is seeking an experienced Vehicle Damage Assessor (VDA). The role involves assessing vehicle damage, particularly on hybrids and electric vehicles, and leveraging Audatex for accurate cost calculations. The ideal candidate is confident, knowledgeable about estimating damage costs, and committed to high standards in customer satisfaction. This position offers a competitive salary, flexible working options, and opportunities for career progression.

Benefits

Competitive salary plus performance related bonus

29 days holiday

Pension contributions

Enhanced parental leave

Financial Wellbeing app

Flexible working options

Cycle to work scheme

Accredited ongoing training

Opportunities for career progression

Qualifications

• Extensive experience in assessing vehicle damage costs for accident repairs.
• Confident in using Audatex for assessments.
• Capable of working to high standards in a fast-paced environment.

Responsibilities

• Assess damage on a wide range of vehicles, including hybrids.
• Liaise with insurance engineers and customers to create damage assessments.
• Plan workload effectively to meet service level agreements.

Skills

Using Audatex

Estimating damage costs

Planning and prioritising workload

Understanding hybrid and electric vehicles

Working independently

Customer satisfaction focus

Education

ATA qualification in estimating

Job description

• Competitive salary plus performance related bonus
• 29 days holiday including public holidays plus additional days with service
• Pension contributions
• Enhanced parental leave
• Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• Cycle to work scheme
• Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
  
• Steer Academy provides accredited ongoing training – paid for by the business
• Opportunities for career progression

We have an exciting opportunity to join our team as a Vehicle Damage Assessor!

Steer Automotive Group is a leading automotive repair business, with a reputation for providing high-quality service and customer satisfaction. Due to continued business growth, we are seeking an experienced Vehicle Damage Assessor (VDA) to join the team at our Komoo - Powered By Steer site in Southampton and ensure accurate, professional assessments for a wide range of vehicles, including electric and hybrid vehicles.

About the Job

As a VDA Estimator with Steer, your primary responsibility will be to assess vehicle damage, utilising Audatex to calculate costings and the time required to complete necessary repairs accurately and professionally.

You will regularly liaise with insurance engineers and customers, creating precise damage assessments in accordance with BSI PAS 10125 standards and using the correct repair methods.

Key Responsibilities:

• Assess a wide range of vehicles, including electric and hybrid vehicles, and use Audatex to calculate accurate repair costings and time requirements.
• Liaise regularly with insurance engineers and customers.
• Create precise damage assessments to BSI PAS 10125 standards, using correct repair methods.
• Plan your workload effectively to ensure vehicles are repaired to the agreed service level agreements (SLA’s).
• Carry out work in accordance with manufacturers' specifications.
• Maintain high standards in a fast-paced environment.
• Work independently with minimal supervision, as well as collaboratively within a team.
• Be flexible in your approach and continually strive for high standards with customer satisfaction in mind.

About You

We are looking for an experienced VDA, with extensive working knowledge of estimating damage costs for accident repair.

You will be:

• Confident in using Audatex for assessments.
• Experience and training in estimating damage costs for all types of vehicles, including hybrid and electric.
• Able to plan and prioritise your workload effectively.
• Capable of working to a high standard in a fast-paced environment.
• Able to adhere to manufacturers' specifications.
• Comfortable working independently and as part of a team.
• Flexible in your approach and committed to achieving high standards with a focus on customer satisfaction.
• Ideally hold an ATA qualification in estimating and we will support in renewing this.
  

If you are an experienced Vehicle Damage Assessor looking for a new challenge, we would love to hear from you.

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Vehicle Damage Assessor • Southampton (Komoo), GB