UX Manager – Hybrid, Lead User Research & Design

Royal Mail Group; Greater London; Hybrid; GBP 44,000 - 53,000; Full time

Job summary

A leading postal service provider in the UK is seeking an experienced UX Manager to improve user experience across digital platforms. This role involves collaboration with UX teams, conducting user research, and creating design prototypes. Candidates should have at least three years of relevant experience and a strong understanding of user-centred design principles. The position offers a competitive salary and various employee benefits including a bonus structure and supportive family policies.

Benefits

10% annual bonus potential

25 days annual leave plus bank holidays

Company pension scheme

Family friendly support

Discounts and offers

Supportive and generous company sick pay

24/7 wellbeing services

Qualifications

• Minimum of three years’ experience in a similar UX and design-focused role.
• Solid understanding of UX principles and user-centred design.
• Hands-on experience with design tools such as Figma.

Responsibilities

• Collaborate with senior UX and product teams to enhance key customer journeys.
• Lead and execute user research, including usability testing.
• Create low-to-high fidelity prototypes using design tools.

Job description

A leading postal service provider in the UK is seeking an experienced UX Manager to improve user experience across digital platforms. This role involves collaboration with UX teams, conducting user research, and creating design prototypes. Candidates should have at least three years of relevant experience and a strong understanding of user-centred design principles. The position offers a competitive salary and various employee benefits including a bonus structure and supportive family policies.