UX Engineer

Prime; Baldock; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading digital agency in Baldock is seeking a skilled UX Engineer to design intuitive digital products and web applications. Responsibilities include creating high fidelity wireframes, conducting usability testing, and collaborating with clients and development teams. Ideal candidates will have 5+ years of UX experience, proficiency in Figma, and excellent communication skills. This position offers flexibility with remote work options and an engaging team environment.

Benefits

33 days annual leave

Birthday day off

5% pension contribution

Private medical health insurance

Flexible working hours

Hybrid working

Qualifications

• 5+ years experience in a mid-senior level UX focused role.
• Strong understanding of digital product/platform design principles.
• Exceptional communication skills for technical requirements.

Responsibilities

• Lead the design of complex digital products and web applications.
• Create high fidelity wireframes and prototypes.
• Conduct usability testing and document UX processes.

Skills

UX design

User research

Client communication

Problem-solving

Figma

User-centered thinking

Tools

Sitecore

AEM

SharePoint

Job description

Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.

It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.

Importantly too is how we go about living our vision. This is defined by the Prime mission:

Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.

It speaks to collaboration and to everyone's responsibility to bring together the diverse expertise that exist across our team to deliver world‑class outcomes.

On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:

Be Brave, Be Human, Be Passionate, Be Exceptional.

At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.

The role

As a UX Engineer you will lead the design of complex digital products and web applications, ensuring they are intuitive, accessible, and technically sound. You'll create high fidelity wireframes and prototypes, produce clear UX documentation, run usability testing, and act as the key link between clients, stakeholders, and development teams. Your work will focus on solving real user problems through strong UX principles and system led design rather than pure aesthetics.

The ideal candidate has experience designing within structured platforms (e.g. Sitecore, AEM, SharePoint), can confidently present to clients, and communicates technical concepts in a clear, user‑friendly way. You should be comfortable collaborating with developers, have basic front end fluency, and bring a portfolio that highlights solid usability and user centered thinking. If you're driven by creating efficient, well structured digital experiences, we'd love to hear from you.

Location

Ideally you will be able to commute to our Baldock office twice a week however this is not essential and a remote position can be considered.

Requirements

• 5+ years experience working in a mid-senior level UX focussed role with technical and digital elements ideally in a digital and creative agency
• Strong foundational understanding of digital product/platform and system design principles
• Expert in Figma
• Experience with different platforms and ecosystems when there are design constraints such as a specific component library or guidelines that must be adhered to e.g. Sitecore, AEM or a SharePoint site
• Excellent ability to communicate technical requirements and constraints to a non-technical audience
• Proficiency in writing all core UX documentation: user test scripts, user stories, and user personas
• Demonstrated experience in a client-facing or senior stakeholder presentation role
• Basic to good technical fluency in front-end technologies, allowing for effective dialogue with developers
• A portfolio that clearly prioritizes and showcases solid user experience and usability over creative aesthetics
• Exceptional problem-solving skills with a high degree of user empathy and attention to detail

Benefits

• 33 days annual leave
• Birthday day off
• 5% pension contribution
• Private medical health insurance
• WORKsmart - allows employees to have flexibility around their start and finish time
• Hybrid Working