Ux Designer/researcher

TEKsystems; Newcastle upon Tyne; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A technology solutions provider in Newcastle upon Tyne seeks a UX Designer to enhance user journeys across platforms. The ideal candidate will have over three years of experience in design, proficiency in tools like Figma and Adobe, and be able to simplify complex problems. This role offers a hybrid work model (2 days in office).

Qualifications

• 3+ years of UX or Product Design experience with SaaS or mobile-first products.
• Strong capability in journey mapping, wireframing, and prototyping.
• A portfolio demonstrating user-centric design and problem solving.

Responsibilities

• Map and define user journeys for complex workflows.
• Create wireframes and prototypes for web and mobile.
• Conduct usability testing and customer interviews.

Skills

Figma

Adobe

WordPress

Wireframing

Storyboard

Research and Analysis

Job description

Job Description

We’re looking for a user‑centric UX Designer to join our Product team and help define the future of our client’s platform. You’ll work closely with Product Managers, Engineers, and our wider Design function to understand customer problems and translate them into seamless, accessible, beautifully‑crafted user journeys.

You’ll be embedded in a cross‑functional squad, contributing to discovery, UX research, wireframes, user flows, prototypes, and interaction design across our mobile and desktop experiences.

What You’ll Do

• Map and define end‑to‑end user journeys for complex, multi‑persona workflows (deskless + desktop)
• Create wireframes, low‑FI and mid‑FI concepts, and interactive prototypes for web and React Native mobile
• Work with Product Managers to shape discovery, problem statements and jobs‑to‑be‑done framework
• Translate research, feedback and data into actionable UX improvements
• Collaborate closely with Engineering to ensure high‑quality implementation (design intent held through dev)
• Conduct usability testing and customer interviews to validate concepts
• Contribute to, evolve, and maintain our client’s Design System with consistent patterns and components
• Advocate for accessibility, clarity, simplicity and product quality at every stage

About You

• 3+ years of UX or Product Design experience (SaaS, mobile‑first, or complex digital products ideal)
• Strong capability in journey mapping, wireframing and prototyping tools (Figma preferred)
• Experience designing for mobile apps (React Native is a bonus)
• A portfolio demonstrating user‑centric design, problem solving and clear reasoning
• Comfortable operating in discovery as well as solution design
• Able to simplify complexity and advocate for user needs across multiple personas and industries
• Clear communicator who thrives in cross‑functional collaboration
• Comfortable in a fast‑paced, product‑led environment

Skills

• Figma
• Adobe
• WordPress
• Wireframing
• Storyboard
• Research and Analysis

*This is a Hybrid opportunity (2 days a week in office)*

Job Title: UX Designer / Researcher

Location: Newcastle upon Tyne, UK

Job Type: Permanent