User Researcher (Quant specialist)

Entrust; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security solutions company in Greater London is seeking an Associate User Researcher who will conduct user research and analysis. Ideal candidates should have 0-3 years of experience in user research and a basic understanding of user-centered design. This role provides mentoring opportunities for new professionals looking to grow in a dynamic environment focused on innovation and collaboration. Join us in ensuring secure customer interactions and learn while contributing valuably.

Qualifications

• 0-3 years of experience in user research or leading qualitative research.
• Basic understanding of user-centered design practices.
• Organized, resourceful, and keen to learn.
• Positive energy and enthusiasm for problem-solving.
• Desire to grow and take on responsibility in research.
• Passionate about advocating for user needs.

Responsibilities

• Conduct user research to gather insights affecting company direction.
• Data analysis and processing from various streams.
• Design and organize primary research.
• Support projects and take notes during user research sessions.
• Communicate research findings to impact product features.

Skills

Intelligence Community Experience

Python

SPSS

Microsoft Word

R

Regression Analysis

Windows

Stata

Microsoft PowerPoint

Research Experience

Data Modeling

Writing Skills

Job description

Join us at Entrust

At Entrust we were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota Entrust is an industry leader in identity‑centric security solutions serving over 150 countries with cutting‑edge scalable technologies. But our secret weapon – Our people. It's the curiosity dedication and innovation that drive our success and help us anticipate the future.

Entrust keeps the world moving safely by enabling strong identities secure payments and protected data. It takes an innovative group of dedicated people working together to enable millions of trusted identities and secure customer interactions every day. Join a global team that finds purpose in solving some of the worlds most complex challenges.

We're looking for an Associate User Researcher to join our this role you’ll :

• Work within an agile product development team as well as supporting initiatives in marketing and sales;
• Conduct a range of user research type from early‑stage discovery to UX / usability;
• Participate in all aspects of user research including developing briefs and screeners facilitating research and synthesizing and sharing results;
• Surface insights that shape the direction of the company;

As an Associate UX Researcher we understand you may be early in your career so we will provide learning opportunities mentorship and support as you develop. You’ll start by supporting smaller well‑scoped pieces of work and as you build confidence you’ll take on more responsibility and greater challenges.

Don’t worry if you’ve never been through a professional interview before we’ll support you throughout the process to ensure you are comfortable and prepared.

What you’ll do at Entrust

• Data processing and analysis on a range of passive data streams;
• Design organize and conduct primary research using a variety of methods;
• Shadow more experienced researchers on ongoing and new projects and take on progressively more responsibility for different parts of the research process over time;
• Own project operations to support project success: recruitment note‑taking data analysis and management insight generation and insight communication across a diverse portfolio of projects;
• Develop a rigorous approach to data collection synthesis and storytelling through our research repository tool;
• Be a reliable and credible voice of users providing guidance and influencing decisions that impact Entrust's direction as a company;
• Contribute to the high quality of our work through attention to detail asking the right questions identifying opportunities for and setting up process efficiencies and problem‑solving;
• Work closely with project managers designers developers and our senior user researchers to turn user research findings into stories and actions that lead to valuable product and service features;
• Be a key contributor in growing the maturity of our User Research practice.

Minimum Qualifications

• You have 0‑3 years of experience in user research or have led qualitative research within your own field.
• Have a basic understanding and some experience with user‑centred design user research and product delivery practices.
• Organised resourceful with a keen eye for detail and a real desire to learn and hone your craft.
• Positive energy enthusiasm and an eye for innovation - we are looking for self‑motivated intellectually curious people who are excited about solving big problem.
• Keen to grow and take on a progressively greater degree of responsibility and autonomy in designing and delivering timely user research for product teams.
• Passionate about unpacking messy problems and advocating for customer and user needs with key stakeholders and decision‑makers.

Preferred Qualifications

• A strong communicator who can distil complex concepts and ideas into clear actionable messages.

Key Skills

• Intelligence Community Experience
• Python
• Spss
• Microsoft Word
• R
• Regression Analysis
• Windows
• Stata
• Microsoft Powerpoint
• Research ExperienceData Modeling
• Writing Skills

Ready to Make an Impact

If you’re excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Let’s build a more secure world together.

Apply today!

For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube

For US roles or where applicable:

Entrust is an EEO / AA / Disabled / Veterans Employer

For Canadian roles or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation contact .

Recruiter: Jack Steib

Required Experience

IC

Employment Type: Full-Time

Experience: years

Vacancy: 1