User Researcher (Defence HRS) - Corporate Services Modernisation (CSM)

Ministry of Defence; Filton, City Of London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A government agency is seeking a User Research Analyst to gather and analyze data-driven insights for the Oracle HCM programme. This role involves conducting user research, collaborating with design teams, and applying user research methodologies to ensure alignment with user needs. Opportunities for skill development in analytics and digital transformation are available in this position. Remote working options can be discussed during the hiring process.

Qualifications

• Experience in gathering and presenting data-driven insights.
• Strong understanding of user research methodologies.
• Ability to work collaboratively with design and delivery teams.

Responsibilities

• Support the Oracle HCM programme with insights.
• Conduct user research to align design with user needs.
• Apply user research methodologies.

Skills

Data analysis

User research methodologies

Collaboration

Evidence-based decision making

Digital transformation

Job description

Overview

The User Research Analyst will support the Oracle HCM programme by gathering, analysing, and presenting data-driven insights to inform decision-making. You will undertake user research activities to ensure the programme’s design, configuration, and rollout are aligned with user needs and business objectives. Working closely with design and delivery teams, you will apply User Research methodologies to promote an evidence-based, user-centred approach that shapes design decisions and guides prioritisation. This role provides an opportunity to build skills across analytics, user research, and digital transformation in a large-scale enterprise system environment.

Responsibilities

• Support the Oracle HCM programme by gathering, analysing, and presenting data-driven insights to inform decision-making.
• Undertake user research activities to ensure the programme’s design, configuration, and rollout are aligned with user needs and business objectives.
• Collaborate with design and delivery teams to apply User Research methodologies that promote an evidence-based, user-centred approach.
• Contribute to shaping design decisions and prioritisation based on user research findings.
• Develop skills across analytics, user research, and digital transformation within a large-scale enterprise system environment.

Notes

Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.

Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.