User Researcher

Experis - ManpowerGroup; Worthing; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading recruitment agency is seeking a User Researcher for a 6-month contract, based in Worthing with a hybrid work model. The role involves generating user insights, conducting in-house research, and leading usability testing. The ideal candidate has experience in user research and collaboration with product teams to inform product direction.

Qualifications

• Experience in planning and conducting user research.
• Collaboration with product managers, designers, and engineers.

Responsibilities

• Generate user insights to improve services.
• Plan and conduct in-house research.
• Lead usability testing processes.
• Devise research strategies with managers.
• Turn user data into actionable user stories.

Skills

User-focused mindset

Planning and conducting user research

Collaboration with product managers

Transforming insights into product directions

Job description

Overview

Role Title: User Researcher
Location: Hybrid - Worthing 2 days a week on site
Duration: 6 months contract
Salary: £540

Responsibilities

• Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users.
• Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design).
• Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing.
• Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material.
• Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development.
• Design, script and analyse ad-hoc quantitative surveys.
• Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping.
• Skill with and knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development life cycles and associated processes.
• Able to use Data modelling techniques.

Qualifications

• A user-focused mindset with experience in planning and conducting user research.
• Experience collaborating with product managers, designers and engineers to transform insights into actionable product directions.