User Researcher

Accenture; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in the United Kingdom is seeking a User Researcher to join their UX Design team. You will lead user research sessions and collaborate with Agile teams to ensure user-centred designs. Candidates should have relevant experience and the ability to advocate for users effectively. This position offers a competitive salary, a comprehensive benefits package including vacation days and bonuses, and the opportunity to work across various industries.

Benefits

25 days vacation

Annual performance bonus

Private medical insurance

3 extra days for charitable work

Qualifications

• Relevant experience as a User Researcher.
• Experience working as part of an Agile Scrum team.
• Comfortable advocating for users and navigating a user-centred design process.
• Some experience working with GDS standards is beneficial.

Responsibilities

• Lead planning, recruiting and conducting user research sessions.
• Align user research activities to influence decision making.
• Convert concepts into high-quality stimulus material.
• Collaborate with product owners to devise focused research strategies.
• Work closely with designers to turn user data into actionable requirements.

Skills

User Research

Agile Scrum

User-Centred Design

Job description

As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for creating user‑centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close‑knit UX and Design team, you will champion the value of User‑Centred Design across all products and services as part of delivery best practice.

Responsibilities

• Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects.
• Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face‑to‑face, session analysis, report writing and playback to your team and stakeholders.
• Align user research activities to influence and support decision making.
• Collaborate with product owners and service managers to devise appropriate research strategies that will generate focused insights.
• Convert concepts and emerging findings into high‑quality stimulus material.
• Work closely with designers and developers to turn user data and insights into actionable requirements that feed into prototype development, and influence product direction.
• Work as part of Agile delivery teams and possess the required hard and soft skills to participate in design and delivery, identify and progress client issues, while advocating for users.
• Collaborate with our UX & Design Team to share knowledge, learn new skills, and design transformational services.

Qualifications

• Relevant experience as a User Researcher.
• Experience working as part of an Agile Scrum team.
• Comfortable advocating for users, and helping your team and stakeholders navigate a user‑centred design process.
• Some experience working with GDS standards would be beneficial.

Portfolio

Have a portfolio where you can show examples of User Journeys, Personas, User Research, Prototyping, User Testing and User Interface Design.

Benefits

At Accenture, in addition to a competitive basic salary, you will have an extensive benefits package which includes 25 days' vacation per year, annual performance bonus scheme (Career Level dependent), private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and Mobility

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our partners to enable delivery of the outstanding services we are known for.

About Accenture

We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world's largest network of Advanced Technology and Intelligent Operations centres. With 740,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and build lasting value across their enterprises.