Urgent Community Response - Clinical Support Worker | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community healthcare provider in Walsall seeks a dedicated support worker to assist housebound patients by delivering care plans and undertaking nursing procedures. This role involves direct patient care within homes and collaboration with a multidisciplinary team to promote health and prevent hospital admissions. Candidates should possess strong communication skills and demonstrate the ability to work independently.

Qualifications

• Excellent communication skills with clients and multidisciplinary team.
• Ability to implement care plans and undertake nursing procedures.
• Knowledge of community care services.

Responsibilities

• Implement and deliver care plans, undertaking assigned procedures.
• Maintain patient records and support clients with health needs.
• Administer health education and promote health programs.

Job description

To support the Urgent Community Response service in the provision of care for housebound patients by assisting with clinical procedures and undertaking delegated duties unsupervised. This will involve direct care with clients (within their own homes, or care homes) who have been admitted to the care of the Community Urgent Care Response Service. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote and sustain their independence and to prevent unnecessary hospital admissions.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Responsibilities

• Be expected to implement and deliver a care plan, undertaking assigned procedures as directed, working within the boundaries identified by the registered practitioner.
• Demonstrate excellent communication skills with clients, relatives, carers and colleagues.
• Understand the roles of the multidisciplinary team and support services available within the community.
• Maintain excellent written and electronic patient records.
• To undertake nursing procedures and treatments as required, working within outlined lower-level clinical competencies and Trust protocols, as directed by the senior clinician.
• To work in partnership with patients, relatives, and carers and the wider multi-disciplinary team in developing assessment, planning, implementation and evaluation of care.
• To support and enable clients to maintain their health needs.
• To deliver programmes of health education and health promotion as required.
• To undertake appropriate risk assessments and take the appropriate action which may avoid foreseeable harm occurring to patients in their own home.
• To inform the senior clinician of all changes in relation to patient care.
• Identify changes in patient’s conditions and recognise within their capabilities when significant changes in the care plan are required and report these back to the senior clinician, facilitating a step-up approach to care delivery.
• To work within and continue to develop knowledge and skills for lower-level clinical competencies as identified for the role.

This advert closes on Monday 13 Oct 2025