UK Senior Account Manager - Global Legal Tech Saas. Remote

RecruitmentRevolution.com; Bristol; Hybrid; GBP 65,000 - 75,000; Full time

Job summary

A leading legal tech company in the UK is seeking a dynamic Senior Account Manager to drive revenue growth and deepen client relationships. This hybrid role involves strategic thinking and analyzing customer needs to maximize value. Ideal candidates have experience in the legal industry and a strong track record in IT/SaaS sales. Join a supportive team offering competitive salary and benefits, including flexible working and unlimited leave.

Benefits

Flexible working

Unlimited leave

Competitive salary

Pension contributions

Private medical, dental and life insurance

Social events

Outstanding office environment with free drinks

Qualifications

• Experience in the legal industry, ideally with practice management and accounting software.
• Demonstrated IT/SaaS sales success with targets.
• Able to assess customer needs and close opportunities.

Responsibilities

• Drive revenue growth by uncovering cross-sell opportunities.
• Deepen relationships with clients and position appropriate upgrades.
• Analyze usage patterns to recommend solutions.

Skills

Legal industry experience

IT/SaaS sales success

Customer relationship building

Salesforce CRM proficiency

Strong communication skills

Strategic thinking ability

Education

Bachelor's in Business or related field

Tools

Salesforce

Job description

Are you ready to help shape the future of legal tech? At Actionstep, we’re transforming how law firms work—and we’re looking for a dynamic Senior Account Manager to join our UK team.

Role Overview

UK Senior Account Manager – Hybrid, London (Kings Cross). Salary £65,000–£75,000 Base, £170,000 OTE plus great benefits and perks.

About Actionstep

Actionstep is a pioneer in SaaS legal practice management software. We’re a fast‑growing, dynamic business with a global customer base, focused on empowering law firms to succeed by giving them the time and freedom to focus on what they do best.

Responsibilities

• Drive revenue growth by uncovering cross‑sell opportunities within our existing customer base.
• Deepen relationships with current clients, identify evolving needs, and position the right add‑ons or upgrades to maximise value, retention, and satisfaction.
• Work closely with Account Managers and Customer Success to analyze usage patterns, surface insights, and proactively recommend solutions.
• Bridge service and sales to ensure clients get the most from Actionstep while informing product and marketing with real customer trends.

Qualifications

• Experience in the legal industry, ideally with practice management and accounting software.
• Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets.
• Skilled in assessing customer needs, building trusted multi‑level relationships, and driving/closing opportunities.
• Experienced Salesforce CRM user.
• Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say “no” when needed.
• Proven relationship builder, strong negotiator, proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully.
• Strategic thinker who understands business goals, analyzes data, identifies opportunities, and develops growth plans.
• High energy, positive attitude, strong work ethic, self‑directed, and effective in fast‑paced environments.
• Able to work autonomously and as a strong team contributor.
• Effective time manager with ability to juggle multiple work streams.

Desirable

• Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor's in Business, Marketing, or related field.

Benefits & Perks

• Further develop and grow your sales technique with the support and sponsorship of your sales leadership.
• Flexible working.
• Unlimited leave.
• Competitive salary.
• Pension contributions.
• Private medical, dental and life insurance.
• Socials, lunches and team‑building events.
• Outstanding office in Kings Cross, with free barista‑made espresso drinks and free beer on tap.
• Relaxed and friendly team who genuinely care about and trust one another.
• Fantastic training and development opportunities.

Application

If you’re driven, curious, and excited by the idea of helping customers unlock more value every day, we’d love to hear from you. This is your chance to step into a high‑impact role, collaborate with brilliant people, and grow with a fast‑scaling SaaS leader.

Don’t wait – apply now and help us power the next chapter of legal tech innovation.