UK Foods Team Manager — Lead with Service & Digital Excellence

Marks & Spencer Plc; Pudsey; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in the UK is seeking a Designate Team Manager in Pudsey. You will lead a dedicated team, champion exceptional customer service, and drive the sales performance in a fast-paced environment. The ideal candidate will have experience in managing teams, a good understanding of retail operations, and strong digital skills. You'll inspire your team, support their development and ensure a high-quality shopping experience for all customers.

Qualifications

• Proven ability to lead a team in delivering excellent customer service.
• Strong digital capability and familiarity with retail systems.
• Ability to manage performance and conduct difficult conversations.

Responsibilities

• Lead a team to achieve sales targets and deliver outstanding service.
• Recruit, onboard, and develop team talent.
• Engage with customers to enhance their shopping experience.

Skills

Customer service excellence

Team leadership

Digital tools competence

Flexibility in retail

Job description

A leading retail company in the UK is seeking a Designate Team Manager in Pudsey. You will lead a dedicated team, champion exceptional customer service, and drive the sales performance in a fast-paced environment. The ideal candidate will have experience in managing teams, a good understanding of retail operations, and strong digital skills. You'll inspire your team, support their development and ensure a high-quality shopping experience for all customers.