UC Solutions Architect – Pre-Sales & Training

Focus Resourcing; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A technology solutions company in the UK is seeking an experienced Pre-sales Engineer to join their technical team. This hands-on role requires providing technical guidance, creating product demos, and delivering training. The ideal candidate will have a strong background in VoIP and Unified Communications, along with excellent interpersonal skills for customer engagement. This position offers an exciting opportunity to support business growth and assist partners effectively.

Qualifications

• Experience in supporting VoIP systems and Unified Communications.
• Strong understanding of IP PBX systems and cloud solutions.
• Ability to analyze logs and SIP traces.

Responsibilities

• Provide pre-sales technical support to customers.
• Deliver product training and webinars.
• Manage technical support queries and analyze customer issues.

Skills

VoIP & Unified Communications

IP PBX

Firewalls and associated VPN technologies

Technical documentation interpretation

Strong interpersonal communication

Education

Degree in computing or related field

Tools

SIP Troubleshooting

Wireshark

Network switches

Job description

A technology solutions company in the UK is seeking an experienced Pre-sales Engineer to join their technical team. This hands-on role requires providing technical guidance, creating product demos, and delivering training. The ideal candidate will have a strong background in VoIP and Unified Communications, along with excellent interpersonal skills for customer engagement. This position offers an exciting opportunity to support business growth and assist partners effectively.