UC & Connectivity Sales Specialist

Radius Limited; Crewe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading communications solution provider in Crewe is seeking a UC & Connectivity Sales Specialist. This role involves working closely with Account Managers and Business Development Managers to help customers leverage Unified Communications and Connectivity solutions. The position emphasizes customer engagement, tailored demonstrations, and building strong collaborative relationships to ensure clients recognize value and resolve challenges effectively. Successful candidates will be outcome-focused, prioritizing sustainable solutions over transactional sales.

Qualifications

• Ability to engage with customers across different sectors and sizes.
• Experience leading customer demonstrations, both remote and on-site.
• Strong relationship-building skills with Account Managers and Business Development Managers.

Responsibilities

• Support Account Managers and BDMs in shaping solutions and articulating value.
• Lead and deliver tailored customer demonstrations based on their needs.
• Act as a trusted advisor in addressing customer pain points.

Skills

Understanding of Unified Communications

Sales proficiency

Problem-solving

Customer relationship management

Job description

Job Overview

We are looking for a UC & Connectivity Sales Specialist to join our growing team at Radius Connect Solutions. This is a specialist overlay role, working closely alongside our Account Managers (AMs) and Business Development Managers (BDMs) to help customers understand, adopt and gain value from Unified Communications, Contact Centre and Connectivity solutions. You will act as the technical and commercial specialist, trusted advisor and "fixer" - supporting customer engagements, leading solution demonstrations (on-site and remote), and helping translate customer challenges into clear, value-led solutions. Success in this role is measured through a balanced, outcome-focused target, based on:

Key Metrics

• Gross Profit (GP) contribution, and
• Growth in hosted seat numbers, reflecting long-term customer adoption and value

These measures are designed to reward quality, sustainable solutions, not transactional selling.

Responsibilities

• Support Account Managers and BDMs in customer meetings to identify challenges, shape solutions and articulate value
• Lead and deliver customer demonstrations (remote and on-site), tailoring demos to customer needs and outcomes
• Work as a trusted advisor and problem-solver, helping customers clearly see how our solutions address their pain points
• Engage with customers across a wide range of sizes and sectors
• Work closely with your aligned AMs and BDMs, building strong, collaborative relationships
• Help upskill Account Managers and BDMs, enabling them to identify opportunities and confidently introduce specialist solutions
• Share best practice, success stories and market insight with the wider sales team
• Act as a bridge between sales, delivery and technical teams to ensure smooth customer journeys