Twilight Manager - Feltham

Asda Stores Ltd.; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading supermarket chain in the City of London is seeking a Twilight Manager to lead the twilight team and ensure efficient stock replenishment during night operations. The role involves coaching colleagues, conducting handovers, and resolving issues quickly while maintaining compliance. Candidates should have experience in managing retail, hospitality, or logistics teams. Benefits include a colleague discount, discretionary bonus scheme, and comprehensive wellbeing support.

Benefits

Colleague discount: 15% off shopping

Discretionary company bonus scheme

Access to enhanced electric car scheme

Free eye test

Discounted rates on Asda services

Flexible pay access

Company pension

Wellbeing support services

Excellent parental leave policies

Colleague recognition programme

Special offers and discounts on services

Qualifications

• Experience managing shift-based teams in retail, hospitality or logistics.
• Strong operational awareness to balance productivity with engagement.
• Excellent communication and leadership skills.

Responsibilities

• Lead twilight colleagues to deliver strong outcomes in stock control.
• Ensure replenishment plans are efficiently completed during your shift.
• Conduct effective handovers with Night Managers.

Skills

Managing shift-based teams

Operational awareness

Communication skills

Leadership skills

Adaptability to change

Motivation for personal development

Job description

As a Twilight Manager, you'll play a pivotal role in ensuring our transition from day trade to night operations is seamless. You'll lead the twilight team, ensure replenishment readiness, and set the stage for success across the store-even when the spotlight is subtle.

Responsibilities

• Lead twilight colleagues to deliver strong outcomes in stock control, customer service, and merchandising.
• Ensure replenishment plans and routines are completed efficiently during your shift.
• Conduct effective handovers with Night Managers, ensuring operational continuity.
• Resolve issues quickly and professionally, maintaining legal compliance and colleague safety.
• Coach and engage twilight colleagues to build confidence, skills, and teamwork.

Qualifications

• Experience managing shift-based teams in retail, hospitality or logistics.
• Strong operational awareness – able to balance productivity with colleague engagement.
• Clear communicator with excellent planning and leadership skills.
• Comfortable working through change and ensuring smooth transitions between shifts.
• Motivated by personal development and team success.

Why It Matters You set the tone, build readiness, and empower a high-performing night shift-all before the world winds down. Find your everything. Discover the twilight opportunity that leads to a bright future.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discretionary company bonus scheme.
• Access to an enhanced electric car scheme.
• Free eye test for you and your nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.