Tusker End of Contract Executive - Watford

lloyds banking group; Watford; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A prominent banking and leasing company in Watford is seeking an End of Contract Executive to manage the vehicle lease end process. This full-time role includes coordinating operations with customers and suppliers, managing vehicle disposals, and ensuring data accuracy. The ideal candidate will have excellent communication skills, attention to detail, and experience with Microsoft Office. The position supports hybrid working conditions. Attractive benefits include a generous pension and performance-related bonuses.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

22 days holiday, plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Excellent verbal and written communication skills.
• Excellent attention to detail and able to meet deadlines.
• Effective team player and able to work independently.

Responsibilities

• Co-ordinate with customers and suppliers for vehicle lease end.
• Manage vehicle disposal process including issuing V5 documents.
• Maintain data accuracy in re-marketing management system.

Skills

Excellent verbal and written communication skills

Attention to detail

Team player

Customer service

Tools

Microsoft Office

Job description

End Date

Tuesday 09 December 2025

Flexible Working Options

We support flexible working – click here for more information on flexible working options

Job Description Summary

Based in Watford

Job Description

• JOB TITLE: End of Contract Executive
• SALARY: £30609 rising to £31,809 from April 2026
• LOCATION: Watford
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained.

About this Opportunity

• To co-ordinate with customers and suppliers to ensure a smooth experience at the end of a customer’s lease agreement with Tusker.
• Be responsible for the vehicle disposal process, including the issue of V5 documents.
• Maintain the re-marketing management system ensuring data is correct and accurate.
• Liaise with the internal Employee Engagement team regarding vehicle lease renewal contracts.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We’re an award-winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers.

What you’ll need

• Excellent verbal and written communication skills as you will be arranging vehicle collections, liaising with re-marketing partners to resolve any issues, dealing with customers, liaising with fleet managers and driver, and calculating/generating excess mileage and vehicle damage invoices.
• Excellent attention to detail and able to work to and meet deadlines.
• An effective team player and able to work effectively independently, excellent customer service.

And any experience of these would be really useful

• A knowledge of motor brands and an interest in the car industry.
• Experience of using Microsoft Office.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Contact us

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.