Transport Supervisor

Contract Personnel Ltd; Swaffham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the logistics sector is seeking a Transport Supervisor in Swaffham to ensure compliance with regulations and enhance operational efficiency. This role includes overseeing vehicle maintenance and driver compliance, alongside developing personnel and managing budgets. Ideal candidates will have strong leadership skills, a valid HGV 2 licence, and previous supervisory experience.

Qualifications

• Excellent written and verbal communication skills.
• Valid HGV 2 licence or UK Driver’s License (1 year experience preferred).
• Previous supervisory experience of 2-3 years desirable.

Responsibilities

• Ensure adherence to company’s vision, values, policies, and procedures.
• Act as deputy in the absence of the Logistics Manager.
• Conduct risk assessments for major changes or new business.

Skills

Communication

Proactive attitude

Attention to detail

Data analysis

Organizational skills

Leadership

Education

GCSE grade C or above in Maths and English

CPC qualification

Tools

Microsoft Office

FTA Vision

TMS2

Telematics

Dynamics

GLAD

SOL

Job description

Social network you want to login/join with:

Contract Personnel are seeking a Transport Supervisor in & around Swaffham! We are working with a thriving business that is expanding.

Role Responsibilities

• Ensure adherence to the company’s vision, values, policies, and procedures.
• Act as deputy in the absence of the Logistics Manager.
• Maintain vehicle and driver compliance with Operator licence, site, EU, and other legal requirements, and work to improve the working environment.
• Conduct risk assessments on customer premises for major changes or new business, as advised by the account team.
• Respond promptly to requests from other departments and drivers, providing reasonable and efficient solutions.
• Maintain stock levels necessary for business continuity, including driver defect books, tacho rolls, windscreen cleaner, and uniforms.
• Ensure drivers deliver customer service that meets agreed service levels.
• Oversee vehicle maintenance plans and ensure documentation complies with health and safety regulations.
• Achieve route optimisation savings, ensure profitability, and minimize the use of agency drivers.
• Investigate and resolve logistics issues using current systems (e.g., FTA Vision, TMS2, Telematics, Dynamics, GLAD, SOL), focusing on improving routes, service quality, and efficiency.
• Lead and develop personnel, managing absence, disciplinary actions, PDRs, infringements, grievances, health and safety training, and driver assessments, using SMART objectives.
• Develop and monitor budgets in collaboration with the Logistics Manager, investigating variances.
• Contribute to environmental impact reduction through route efficiency and economy.
• Ensure driver compliance with EN14065 standards, including daily vehicle disinfection.
• Meet Service Agent KPIs related to service quality, business retention, and growth.

Candidate Requirements

• Excellent written and verbal communication skills.
• Proactive attitude, flexibility, and quick reaction to customer needs.
• Ability to influence and lead team members effectively.
• Strong attention to detail, data analysis, and interpretation skills.
• Organizational skills to ensure timely task completion.
• Proficiency in Microsoft Office.
• Experience with lean (Six Sigma) implementation (preferred).
• Valid HGV 2 licence or UK Driver’s License with at least 1 year of experience (preferred).
• CPC qualification.
• Previous supervisory experience of 2-3 years (desirable but not essential).
• GCSE grade C or above in Maths and English or vocational equivalent.
• Experience with health and safety regulations.
• No more than 6 points on driving license.