Transport Shift Manager

GXO Logistics, Inc.; Greater London; On-site; GBP 36,000 - 44,000; Full time

Job summary

A leading logistics provider is seeking a Transport Shift Manager to oversee transport operations and manage a team in Greater London. This full-time role involves ensuring compliance, coaching drivers, and improving operational efficiency. Candidates should have experience in managing transport teams in fast-paced environments. The position offers a competitive salary of up to £43,387 plus benefits, including a pension scheme and private medical insurance.

Benefits

Company-sponsored pension scheme

Private medical & dental insurance

Online GP service

Employee assistance programme

High-street discounts

Cycle-to-work scheme

Qualifications

• Experience in managing a team of drivers around transport and process compliance.
• Previous experience working in a fast-paced transport team.

Responsibilities

• Manage, coach, and develop a team of Drivers.
• Ensure effective compliance and best practice with transport audits.
• Support the team to meet operational objectives and compliance KPIs.
• Resolve all Driver and Customer Service-related queries.
• Deliver ongoing continuous improvement projects.

Skills

Team management

Transport compliance

Customer service

Continuous improvement

Job description

Transport Shift Manager

Here at GXO, we are currently recruiting for a Transport Shift Manager to join our team in Greenford on our Greene King contract. You will play a key role in ensuring the safe, efficient, and effective running of the transport operation while managing a small team of direct reports and handling HR processes. The role is full‑time, permanent, with a 5‑out‑of‑7 shift pattern rotating between AM (04:00‑12:00) and PM (12:00‑20:00). Some flexibility may be required during peak times.

Responsibilities

• Manage, coach, and develop your team of Drivers to ensure optimum performance, compliance, and efficiency.
• Ensure effective compliance and best practice with maintaining GXO's Operator Licence and drive improvements in transport audits.
• Support the team to meet operational objectives such as service provision, productivity, and compliance KPIs, and promote a strong safety culture.
• Be the focal point for all Drivers and Customer Service‑related queries and resolve all issues.
• Deliver and support ongoing continuous improvement projects, deliver customer‑centric results, and identify efficiencies.
• Show cost‑focused experience with budget responsibility (open book experience beneficial).
• Build relationships with customers, suppliers, and other internal departments.
• Demonstrate inclusive leadership experience of a diverse team, supporting development, celebrating success, and continually striving for improvement.

Qualifications & Experience

• Experience in managing a team of drivers around transport and process compliance.
• Previous experience working in a fast‑paced transport team, preferably with exposure to temperature‑controlled deliveries, transport compliance and the Working Time Directive (desirable).

Company Overview

GXO is a leading provider of cutting‑edge supply chain solutions. We help our customers manage their goods most efficiently using technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents – making GXO a great place to work. GXO is an equal‑opportunity employer and an Armed Forces friendly organisation and Disability Confident Leader.

Benefits

We offer a salary of up to £43,387 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes a company‑sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering high‑street discounts, a cycle‑to‑work scheme, cashback cards, a saving scheme, and more!