Transport Shift Leader

Pertemps Heathrow; Slough; On-site; GBP 38,000; Full time

Job summary

A reputable transport firm in Slough is looking for a Transport Shift Leader to manage their transport operations effectively. This role involves supervising a mixed team of drivers while ensuring compliance with relevant legislation and promoting high customer service standards. The ideal candidate should possess strong leadership skills, be competent in resource allocation, and proficient in using Outlook and Excel. This full-time position offers a salary of £38,000 plus bonuses and a rotating shift pattern.

Qualifications

• Proven leadership skills in a transport or logistics setting.
• Strong communication and customer service skills.
• Ability to efficiently allocate resources and manage workload.

Responsibilities

• Oversee a team of LGV drivers.
• Ensure compliance with transport legislation.
• Maintain high standards of customer service.

Skills

Leadership skills within a transport environment

Customer service abilities

Resource allocation skills

Tools

Outlook

Excel

Job description

Transport Shift Leader – Slough, Berkshire

Salary: £38,000 + variable cost‑of‑living bonus (£1,500 p.a. currently). Additional Pay: Overtime available. Shift Pattern: 4 on / 4 off rotating days and nights. Employment Type: Full-time. Reporting To: Transport Office & Transport Manager.

I am recruiting on behalf of my client for a Transport Shift Leader to join their established transport operation based in Slough. This role plays a key part in ensuring the safe, compliant, and efficient running of the transport department while overseeing a mixed team of employed, agency, and subcontract LGV drivers.

Key Responsibilities

• Work a 4 on / 4 off rotating shift pattern covering days and nights.
• Provide supervisory leadership to a team of LGV drivers (employed, agency, and subcontract).
• Ensure full compliance with:
  • Company policies, particularly Health & Safety
  • Operator's Licence requirements
  • Transport legislation including Drivers' Hours, Working Time Directive (WTD), and AWD regulations
• Allocate transport resources efficiently to meet operational requirements.
• Think quickly and delegate effectively during fluctuations in workload.
• Maintain strong working relationships with other internal departments.
• Deliver and promote high standards of customer service.
• Identify non-conformances, complete investigations, and report findings appropriately.
• Support cost-effective operations through fuel management and best driving practices.
• Use Outlook, Excel, and internal systems confidently to complete administrative tasks.
• Carry out reasonable ad-hoc duties as required to support the transport operation.

Essential Skills & Experience

• Proven leadership skills within a transport or logistics environment.
• Strong customer service and communication abilities.
• Ability to work professionally and collaboratively with other departments.
• Effective resource allocation and workforce planning skills.
• Ability to remain calm, make decisions, and delegate under pressure.
• Ability to identify and manage non-conformance issues.
• Strong understanding of cost-effective transport operations.
• Computer literate (especially Outlook & Excel).

Preferred but Not Essential

• Experience in factory clearance operations.
• Experience in temperature-controlled distribution.
• LGV C+E licence, valid Digital Tachograph Card, and Driver CPC.
• Training can be supported through a government-funded apprenticeship scheme.