Transport Planner

Heidelberg Materials UK; Whitwick; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading construction materials supplier in Whitwick is seeking a Transport Planner to coordinate logistics operations and enhance customer service. This role involves managing transport schedules, optimising resource use, and establishing strong relationships with customers. Ideal candidates will have experience in a similar environment, strong communication skills, and familiarity with production processes. The position offers a competitive salary and benefits, along with opportunities for professional growth in a diverse and inclusive workplace.

Benefits

Generous pension and life assurance

27 days holiday plus bank holidays

Family-friendly policies including maternity support

Employee Assistance Programme

Paid volunteering day

Responsibilities

• Coordinate internal and external shipping and orders.
• Optimise resource use to meet customer needs.
• Balance commercial, economic, and quality goals to deliver outstanding service.
• Identify customer requirements for economical resource use.
• Negotiate delivery times.
• Decide delivery priorities in supply issues.
• Monitor daily programme and advise customer of status.
• Manage customer complaints as necessary.

Skills

Good working knowledge of production processes

Strong product knowledge in asphalt and drystone

IT literate with Microsoft Office and SAP

Strong verbal and written communication skills

Experience in a similar working environment

Tools

SAP

Microsoft Word

Microsoft Excel

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Transport Planner – MQP

Location: Whitwick

Salary: £28,000 - £31,000

Hours: 40 per week

We are looking for a Transport Planner to play a key role in delivering efficient logistics operations and high levels of customer service at MQP. This role is responsible for coordinating internal and external transport activities, managing orders, and supporting the smooth flow of production and deliveries. Coordinate internal and external transport operations to support customer commitments and production demands. Plan, optimise, and manage transport schedules to ensure efficiency and cost control.

What You’ll Do

• Coordinate internal and external shipping and orders.
• Optimise resource use to meet customer needs.
• Balance commercial, economic, and quality goals to deliver outstanding service.
• Identify customer requirements and make the best economic use of the company resource to ensure delivery to the satisfaction of the customer.
• Negotiate delivery times to the mutual benefit of the customer and the company.
• Decide delivery priorities in the event of supply issues and liaise with weighbridges.
• Use forward programme to assess vehicle requirements
• Negotiate programmes to the mutual benefit of the company and customers.
• Monitor daily programme and advise the customer of delivery status.
• Accurately take/amend customer orders.
• Maintain and update accurate dispatch comments as required.
• Investigate customer queries.
• Investigate haulier queries.
• Ensure use of “desktop text” to update key personnel.
• Develop relationships and form rapport with customers and internal departments.
• Manage customer complaints, referring to a third party where appropriate.
• Order Centre reports as required.
• Maintain a professional demeanour at all times.

Knowledge And Skills Required

• Good working knowledge of production processes and operational limitations
• Strong product knowledge, particularly within asphalt and drystone
• IT literate, with experience using Microsoft Word, Excel, and in‑house systems such as SAP and Syncrotess
• Strong verbal and written communication skills
• Experience in a similar working environment

Why Join us?

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits

• Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador | MPQC Member
• Competitive Package: Salary, bonus incentives, generous pension, and life assurance
• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans
• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities