Transport Manager

Thames Water Utilities Limited; Maidenhead; On-site; GBP 45,000 - 54,000; Full time

Job summary

A leading utility company is seeking a Transport Manager to oversee the logistics centre. Responsibilities include ensuring compliance, managing staff performance, and optimizing vehicle utilization. Candidates should have knowledge of transport law and strong leadership skills. The role offers a salary of up to £53,600 annually, alongside employee benefits like a contributory pension and 26 days of holiday that increase with service length.

Benefits

26 days holiday per year, increasing to 30

Contributory pension plan

Performance-related pay

Access to health and well-being benefits

Qualifications

• Preferably hold a CPC National licence.
• Good knowledge of transport and compliance management.
• Experience in managing drivers and performance.

Responsibilities

• Act as a single point of contact for operational business.
• Develop and implement Service Level Agreements.
• Monitor performance against compliance standards.
• Plan resources for both planned and reactive work.
• Investigate driver complaints and delivery failures.

Skills

Knowledge of Operator Licence compliances

Transport law

Driver management

Transport and compliance management

Operational Health & Safety

Analytical skills

Problem solving skills

Numerical skills

Excellent communication

Education

CPC National licence

Job description

White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD

Job title Transport Manager
Ref 43237
Division Asset Operations & Capital Delivery
Location White Waltham STW, White Waltham, Maidenhead, Waltham Road, SL6 3JD
Contract type Permanent Full/Part-time Full-time
Hours 45 hours per week
Salary Offering up to £53,600 per annum depending on experience and skills
Job grade B
Closing date 02/01/2026

As Transport Manager you will be part of a team providing support to the driver supervisors where you will both work in unison to successfully manage the day-to-day running of our logistics centre whilst maintaining consistently high standards and reliability across the teams.

These teams drive both waste and water tankers and HIAB vehicles from 7.5t up to 26t with beavertail and various vans and trailers. The Transport Manager role sits within our Renewals and Logistics Department and supports the business in providing cost-effective delivery of inventory and logistics solutions through the driving and operating of LGV and HGV vehicles.

You will be responsible for delivering consistently high standards and reliability in line with legislative and company-specific requirements, whilst achieving optimum utilisation through effective management of people, resources, work planning and risk across the fleet of vehicles, drivers, and supervisors.

What you’ll be doing as a Transport Manager

• You will be a single point of contact for our operational business which operates 365 days throughout the year to provide an excellent service.
• Developing and implementing a Service Level Agreement to ensure ongoing validity and continuous improvement.
• Developing systems of work to deliver a compliant, cost-effective and consistent service.
• Monitoring and managing performance against compliance standards and operational targets, implementing action plans to mitigate any risks arising.
• Providing performance reporting, to provide an overview of performance against service levels, compliance, complaints, targets, etc.
• Effectively resourcing and planning to enable the delivery of both planned and reactive work.
• Maintaining adequate and effective resources and optimising fleet availability.
• Leading and supporting the compliance of the Operator’s Licence through effective infringement control, driver training and development. Keeping the Fleet Manager informed of any infringements notifiable to the Traffic Commissioner promptly and in line with ‘O’ licence requirements.
• Ensuring vehicle and people standards are understood and embedded across the team.
• Working with the Fleet management team to ensure that vehicle and driver incidents are investigated.
• Investigating any driver complaints and delivery failures.
• Managing staff and vehicle operating costs in line with budget.

What you should bring to the role

• CPC National licence – Preferable.
• Knowledge of Operator Licence compliances, Transport law and the Road Traffic Act.
• Previous experience in managing drivers and their performance.
• Good knowledge of transport and compliance management.
• Strong understanding of operational Health & Safety.
• Ability to build strong foundations, supported by effective systems and processes.
• Excellent communicator who uses a collaborative approach and uses their initiative.
• Good analytical, problem solving and numerical skills.

What’s in it for you?

• Offering up to £53,600 per annum depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.